This profile has been claimed by the business owner or representative.
535 North 98th Street, Omaha, NE, 68114, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
They treated my friend horribly and lied about services. Trying to give her 130 to shut her up. Give someone else your money
Business response:
Your concerns are noted, and we sincerely apologize for the experience your friend had with us. This is not the level of service we strive to provide, and we take these matters very seriously. Your feedback is incredibly valuable to us, and we will address the issues you've raised. If you have any further concerns, please feel free to reach out to us at DavidsCares@dbi.com. Best, David's
David’s Bridal at Westroads has been an incredibly frustrating and unacceptable experience. I was told at my first appointment that my alterations could be handled with my initial payment because they were expected to be simple. I purchased my dress while I weighed about 130 pounds. Due to serious medical issues, my weight later dropped to 115 pounds, then approximately 105 pounds by my alterations appointment. Despite losing a significant amount of weight, the dress was painfully tight, difficult to breathe in, and left dee... read more
Business response:
Please accept our apologies for the deeply troubling experience you had with your dress and alterations. What you've described is completely unacceptable, and we are truly sorry for the physical discomfort, dismissive treatment, and lack of resolution you've encountered. Your concerns about the dress fit, the alterations that were never completed, the unexplained stain, and the repeated delays in receiving proper support are serious matters that should never have happened. We understand how distressing it must have been to ... read more
Even though I found a dress I liked, the experience was not very fun. The stylist had two bookings at once and my bridesmaids helped me more than anything. My group was great and we are farm girls so we are not that great at dress shopping It felted very rushed and not personalized. The website explanation did not match what was in store. Felt like we where not even welcomed to look at bridesmaids dresses and felt like since I was plus size, I was an inconvenience..
The entire bridal party for my friend’s wedding made an appointment to try on bridesmaid dresses. The appointment started out pretty good. Our consultant was friendly enough and tried to be helpful. The end of our appointment was where everything went off the rails. One of the bridesmaids stated that she was not going to be ordering her dress today. The consultant pushed and pushed her, and forced her to be measured and put her information in their database. It was very awkward and uncomfortable. Then we got handed off to so... read more
My fiancé found the dress she liked there. The dress was around $300. Then to the alterations which came to a total of over $575. How do alterations almost cost 2 times the amount of the dress? Alterations should be included when someone buys a dress. People don’t buy a car then have to pay extra for the motor, tires and windows.
David's Bridal has a 4.6 star rating with 5,221 reviews.
David's Bridal is open now. It will close at 7:30 p.m.