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David's Bridal
- Bridal
- The Woodlands, TX
About this business
Location details
1600 Lake Woodlands Drive, The Woodlands, TX, 77380, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
Our lady was really nice and patient. Even though the location over booked appointments and it was super crowded.
Business response:
Hello Ashley, we are so excited to hear how helpful your consultant was while visiting our Houston North location. David's Bridal is committed to providing exceptional and individualized customer service and we are thrilled we were able to provide that for you. Our locations can be crowded especially during our busy season and/or weekend but it is our mission to provide excellent customer service to all of our guest. Thank you for taking the time to provide us with your feedback and we want to personally thank you for your s... read more
Friendly staff!
Business response:
Hi Rosario, thank you so much for sharing your star rating, we are so sorry that we could not provide you with a full 5 star experience. We would love to hear more about which areas need some improvement so that we can provide you with a better experience in the future! If you would like to tell us more, please e-mail us at: dbcares@dbi.com with (ATTN Marquita) Thank you Marquita D.
Terrible Store, Makes their employees do nothing but run around crazy, Look very untrained and unprofessional. This is a bridal shop not a Gay strip club, Walked in about a week ago and seen a guy wearing what to be a dress shirt but it was cropped. I left mid appointment because my stylist kept leaving my appointment to pull size 28 dresses when i’m 5,9 138 pounds.
Business response:
We are deeply disappointed to hear about your frustrations with our team. Our staff is held to the highest of standards when it comes to customer service. We apologize and will be sharing your feedback with the upper management team. We would love to have an opportunity to restore your faith in our brand. Please contact us at DBcares@dbi.com to schedule a second appointment. Best, Jessica M
Shady company. They took advantage of my mother in law. She was a seamstress with over 30 years experience. Did great work for David's bridal. She had multiple problems with her paycheck. Manager said she was working on it but did nothing. After many months I personally called the manager. The manager admitted she dropped the ball and was going to get this resolved, but it would take time to review. She then strung me along until the 1 year mark, then would no longer take my call. Come to find out we would have neede... read more
Ashley was very patient and helpful with finding my mother in law and mother of the bride dresses!
She was patient, flexible, and attentive to all of our needs! Great experience!
The best service and translator Mrs Rosa in this David’s bridal and really convincing person definitely will be coming back
Really good service with Elizabeth and the rest of the crew definitely will be coming back for another special occasion
Ana was a great helper & very friendly!
Frequently asked questions about David's Bridal
How is David's Bridal rated?
David's Bridal has a 4.7 star rating with 7,734 reviews.
When is David's Bridal open?
David's Bridal is closed now. It will open at 10:30 a.m.