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David's Bridal Baltimore MD
- Bridal
- Baltimore, MD
About this business
Location details
6320 Ritchie Highway, Beltway Crossing S/C, Baltimore, MD, 21061, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
This is exactly why I will never shop at this company again we ordered her dress online and the dress Came today and as soon as I took it out of the package I noticed right away there was no tags just plastic tab for the tag than I start looking more closely the straps were unthreading and causing big openings than I noticed the tulle was poorly cut around the appliqués which I didn't get to add those pictures because you can only add 10 pictures. Than some of the appliqués are coming apart. Which i couldn't include those pi... read more
I recently had some poor experiences with the David’s Bridal Baltimore location. I feel like a lot of the behavior that I experienced was unacceptable. I would literally never go back at this point and I would never recommend this place to any of my clients. My consultant Katie, was really great and knowledgeable, however when I had to deal with alterations I was very upset and disappointed. For starters, I went in with one of my bridesmaids, she also needed her dress altered. Instead of being helpful and caring and trying ... read more
Business response:
Hello Gabby, we cannot apologize enough for the service you received during your time with us at David's Bridal. We would love the opportunity to speak with you further to discuss your experience. Please contact us at dbcares@dbi.com (Subject Attn: Baltimore) Thank you. DBI.
EDIT: we got a call from “management” and they purposefully hung up on us. They didn’t put us on hold and we could hear them in the background asking if they should hang up and we could hear them cackling. I got a bridesmaid dress here and my friend got her wedding dress here. We’ve had horrible experiences every time we’ve been there. At the first alterations I just wanted my slit in the leg closed and the cleavage to be closed. They alteration people told me I was too big for my dress and to just return and order in a big... read more
Business response:
Hello Kell, we are very sorry to hear that you were disappointed with you and the bride experienced. This is not the type of service we expect to provide for any of our guests. We would love the chance to talk with you further to address these concerns. Please contact us at dbcares@dbi.com (Subject Attn: Baltimore) Thank you. DBI.
Non working phone number after purchase
Business response:
Hello Elizabeth. We are sorry to see that you are having issues contacting the store. If you still need assistance contacting the store, please let us know at DBcares@dbi.com (Attn. Baltimore). Thank you, Ellice J.
They are rip-off my daughter got her’s there, the alterations were late when we went to pick it up. Then the had to press it & when we got it home there were a # of pearls & sequins that were on the gown, so guess who had to do that right me!!!!! I had to lay it on my dinning room table & get to work in order for her to look nice. I will never use them again!!!!!!😡😡😡
Business response:
Hello Charlotte. We are so sorry that your daughter's dress was not in pristine condition at pick up. We would like to hear more about her experience and invite her to email us at Dbcares@dbi.com (Attn. Baltimore). Thank you, Ellice J.
not for big girls If you are plus size now right is not the time to shop here
Business response:
Hello Glenda. We are disappointed that our selection was not up to par and would like to apologize. We strive to have a wide variety of styles and sizes on hand for all of our guests, however being an off the rack store our inventory is always changing. We would love to invite you to another one of our locations where there may be more options available. Thank you for bringing this to our attention, we will be sure to share it with our merchandising team. Thank you, Ellice J.
Absolutely horrible! I ordered my dress in March...they ordered the wrong size. They reordered my dress in April only for them to inform me my dress would arrive 1 day before my wedding. Also to top it off they ordered THE WRONG DRESS! I had to go to the store try and find a new dress in which my only option was to pick a dress on the floor that was tried on by probably 100 people. Only solution was to pick some raggedy dress that was stained and ripped or get my money back and go somewhere else. 2 months before my wedding. ... read more
Business response:
Hello Melissa. We cannot apologize enough for the experience you've had with your dress. We would never want any of our brides go through a situation such as this and are deeply sorry for the level of service you received. We will be investigating this matter further and invite you to email us at Dbcares@dbi.com (Attn. Baltimore) if you need further assistance. Thank you, Ellice J.
Frequently asked questions about David's Bridal Baltimore MD
How is David's Bridal Baltimore MD rated?
David's Bridal Baltimore MD has a 4.7 star rating with 9,770 reviews.
When is David's Bridal Baltimore MD open?
David's Bridal Baltimore MD is closed now. It will open at 10:30 a.m.