David's Bridal Birmingham UK

4.8

Birmingham, BIR

About this business

Consumer Goods Bridal

Location details

St. Philips Point, 47 City Plaza, Cannon Street, Birmingham, BIR, B2 5EF, United Kingdom

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Weekday	Schedule	Status
Mon	10:30 a.m. to 7:30 p.m.
Tue	10:30 a.m. to 7:30 p.m.
Wed	10:30 a.m. to 7:30 p.m.
Thu	10:30 a.m. to 7:30 p.m.
Fri	10:30 a.m. to 7:30 p.m.
Sat	9:00 a.m. to 7:30 p.m.
Sun	10:30 a.m. to 6:00 p.m.

4.83,560 reviews

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shona

8 years ago

It was like worse day of my life i had tears in my eyes no ome tell me anything from the beginning to end the did nt look n line 2 see if mu size was when I found the dress i choose never tell me ihad 2 pay on full before i could book a fitting evevn when i make my last payment no one told me that payment 4 alteration was nt including in price of the dress i was told after all the measurement nw i wad in bits everthing i said to tne manger she replied am sorry i can only apologise bt nothing i can do i which noone has ... read more

Business response:

Hello Shona, we deeply apologize that you are unhappy with our services during your visits with our team.We will be sure to pass along your concerns. If there is anything more we can assist you with please email us at DBCares@dbi.com (Attn:BrittianyD) Thank you.

Rebecca

8 years ago

My second visit, and yet again staff were lovely..very helpful. A gorgeous shop with so many beautiful dresses. Thank you ladies. Leanne was wonderful as was another lady who helped me on my second visit. 👗😊

Business response:

Hi Rebecca ! Thank you for your review! We are so happy to hear that our team was able to help! Best, BrittianyD.

Lauren

8 years ago

Great experience! A great range of dresses and I struck gold having Leanne as my stylist! She was great!

Business response:

Hello Lauren! Thank you so much for sharing your experience with us. Congratulations and best wishes! Ciara D.

Jamie m.

8 years ago

My experience was horrible! Tho I did speak to Mary from the Orlando fl David's bridal. A man was opening the stalls on woman! I told a sales associate & she acted like oh well! I'm still pissed about it, nothing was done! The heavy set Hispanic lady that was suppose to be helping us & was not really attending to us. I did buy my dress, but at the end of the day I didn't feel comfortable at this store! I don't think men should be allowed there, just my personal option! That could of been my daughter or anyone's daughter in t... read more

Business response:

Hi Jamie, we can not apologize enough for the experience you have had with one of our locations. We would like to have all of your concerns addressed right away, can you please send us an email to dbcares@dbi.com with ATTN Kristen W. in the subject line and please specify which location you have visited? Thank you, Kristen W.

ellen

8 years ago

Staff are very friendly and listened to my needs.

Business response:

Hi Ellen ! Thank you for your review! We are so happy to hear that our team was able to help! Best, BrittianyD.

Sumin

8 years ago

Was 30 mins late for my appointment but was still seen and given all the attention..yes got a lovely dress cant wait to wear it

Business response:

Hi Sumin! Thank you for your review! We are so happy to hear that our team was able to help! Best, BrittianyD.

julie

8 years ago

We went for a dress fitting today. The girl we saw was excellent and friendly. She put my daughter at ease. Thank you!

Business response:

Hi Julie ! We are so happy to hear that you enjoyed your time with our team! Best Wishes, BrittianyD.

HALIMA

8 years ago

From the moment i walked into the shop i felt very welcomed. The staff were so friendly and helpful. They helped me alot in choosing and adapting my dress to my liking. Very happy with the customer service!

Business response:

Hello Halima, It's an honor to receive your remarkable review! We're thrilled to know that our team was able to provide you with a memorable experience! Please let us know if we can assist you further! Best Wishes, Jill K

Lauren

8 years ago

Our advisor was so lovely and very helpful. The store was massive and well designed. The only problem was with our visit is we specifically booked the appointment as we'd seen the adverts in the latest wedding magazines with dresses on we liked. On confirmation of the appointment I reiterated on the phone what we were looking for. On arrival none of the dresses were in stock abd never had been and there were no dresses that met the brief I had described on the phone. Rather disappointed and a waste of time. Don't advertise ... read more

Business response:

Hello Lauren, We are so sorry to hear that we did not have a dress that you would be interested in for your upcoming event. We try to stay stocked with as many options as possible for our guests, but being an off the rack store our inventory is subject to change. We are always receiving merchandise into our stores however and would love to have you back in the future. Thank you, Ellice J.