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David's Bridal Chattanooga TN
- Bridal
- Chattanooga, TN
About this business
Location details
Gunbarrel Pointe Shopping Center, 1820 Gunbarrel Road Ste 400, Chattanooga, TN, 37421, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 9:00 p.m. | |
| Tue | 10:30 a.m. to 9:00 p.m. | |
| Wed | 10:30 a.m. to 9:00 p.m. | |
| Thu | 10:30 a.m. to 9:00 p.m. | |
| Fri | 10:30 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 7:30 p.m. |
RecommendedBusiness response:
Hello, Thank you for sharing your star rating. Please email us at DBCares@dbi.com(Attn: Store location visited) if you would like to share more of your experience. Thank you, DBI
I do NOT recommend David's Bridal. Their system completely sucks and messed up the entire time I had to use them. They would call my bridesmaids and say the dress is ready to pickup, once my bridesmaids got down there they couldn't find the dress?? A wasted trip, gas is expensive, and then they literally get it the next day from the warehouse, so you gotta go right back up there. Now I have everyone's dresses and they are literally falling apart. Some of the dresses were over $160.
Business response:
Hello Ashley, we are truly sorry that you did not receive better service during your recent visit with us. This is not the type of service we expect to provide for any of our guests. We at David's Bridal strive to provide each and every one of our guests with exceptional service from beginning to end, and we are so sorry that is not what you were given. Thank you for taking the time to share your experience. We want you to know that your feedback is taken very seriously, and we will be working to ensure improvements are made... read more
Our consultant hardly paid attention to us. She brought my daughter’s dresses to the fitting, assisted with the first three, then disappeared! Once she realized we weren’t dropping thousands of dollars on a dress, she was done 😕
Business response:
Hello Susan. We would like to apologize for the service you and your daughter received at our store. We value all of our customers equally and we are deeply sorry if we made you feel any other way. Thank you for sharing your feedback. We will be sure to address this with our team to ensure this does not happen again. Thank you, DBI
Had a 6 o’clock appointment which apparently doesn’t mean anything. Had zero help. Basically left at 6:45 with zero help and no dress.
Frequently asked questions about David's Bridal Chattanooga TN
How is David's Bridal Chattanooga TN rated?
David's Bridal Chattanooga TN has a 4.8 star rating with 4,468 reviews.
When is David's Bridal Chattanooga TN open?
David's Bridal Chattanooga TN is open now. It will close at 7:30 p.m.