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David's Bridal Chattanooga TN
- Bridal
- Chattanooga, TN
About this business
Location details
Gunbarrel Pointe Shopping Center, 1820 Gunbarrel Road Ste 400, Chattanooga, TN, 37421, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 9:00 p.m. | |
| Tue | 10:30 a.m. to 9:00 p.m. | |
| Wed | 10:30 a.m. to 9:00 p.m. | |
| Thu | 10:30 a.m. to 9:00 p.m. | |
| Fri | 10:30 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 7:30 p.m. |
Business response:
Hello, Thank you for sharing your star rating. Please email us at DBCares@dbi.com(Attn: Store location visited) if you would like to share more of your experience. Thank you, DBI
Let me first say that other ladies that were being helped tonight seemed like they had lovely stylist that genuinely cared about helping them find the right dress. Unfortunately that was not the case for me and my two best friends. This was my seconds trip to David’s Bridal. We came in tonight looking for bridesmaids dresses and our stylist was the same stylist from our previous appointment for bridal at the beginning of the year. I should’ve turned around and left when I realized who our stylist was. Nikki shouldn’t work in... read more
Business response:
Hello Shelby, We are terribly sorry to hear that you and your friends time with us was disappointing, and would love the chance to ensure you all are celebrated as you deserve. We want you to know that your feedback is taken very seriously and we will be working to ensure improvements are made. We would love the opportunity to have you all back so that our team can give you the service we pride ourselves on. Please email us at DBCares@dbi.com (Attn:BrittianyB) to return.Thank you, BrittianyB.
We had a wonderful brides maid consultant but the women that came to help us with trying on dresses for my wedding, she was very rude! It’s over rated to me! Would not recommend.
Business response:
Hello Amber, we sincerely apologize that you are unhappy with our services during your bridal visit with us. We strive to provide each and every one of our guests with the best possible customer service and we are so sorry to hear that was not what you were given. For more assistance, please email us at DBCares@dbi.com(Attn:BrittianyB) Thank you, BrittianyB.
I went in on Sunday with an appointment scheduled for 3. My mother, sister, and my daughter went with me. I was checked in told if no one came to find me in 10 minutes to come back. Well of course we went searching, pulled a few dresses, then we found our own dressing room. Finally my mom found someone willing to help. she was nice and courteous but she kept complaining about how tired she was. We did my appointment by ourselves. My sister and daughter pulled dresses, my mom helped me try on, and we found our own veils. The... read more
Business response:
Hello Felicia, we sincerely apologize that you are unhappy with our services during your time with us. We strive to provide each and every one of our guests with the best possible customer service and we are so sorry to hear that was not what you were given. For more assistance, please email us at DBCares@dbi.com(Attn:BrittianyB) Thank you, BrittianyB.
Walked in, the front lady greeted us nicely, picked out three dresses and was about to try them on when a lady came up and asked if we needed help. When we said we wanted to try on the dresses she told us “oh well we close in 3 minutes.” Super rudely. I was blown away by the attitude as I had not known since the front lady hadn’t told us they were closing soon and I was not aware of their hours. After we were leaving we told the lady at the front we wish she would have told us they were closing and not letting people try on ... read more
Business response:
Hello Blake. Wee want to make sure that we are being accommodating to all of our guests. There is no excuse for rudeness and we truly apologize for your expereince. We will discuss this feedback with management. Thank you, Ellice J.
Very rude and unprofessional! The manager turned away our business because someone was leaving at 7:30... it was 6:45 when we got there!
I was helped here a few months ago, and a very nice employee found my wedding dress, and that day when I chose it the woman helping me quoted me about 200 dollars of alteration work would be needed. I understand no one can know for sure an exact dollar amount but she indicated that as a good estimate for what my dress needed, which was basically taken in and hemmed. I went to this location for my alterations yesterday, prepared to pay 200 to 300. I spent 60 to 90 minutes getting pinned and being helped by a very nice lady... read more
Not so good. Took the lady forever to do mine, then she worked on two people when I was told only suppose to be.
Business response:
Hello Danielle. We are very sorry to hear that your trip to David?s Bridal was less than satisfactory. We would like to know more about your visit and invite you to email us at Dbcares@dbi.com (Attn.Ellice/Chattanooga) with more details. Thank you, Ellice J.
Horrible sizing of dresses. I wear a size 0, I was measured for a size 0 and once the dress came in had to take it elsewhere to have 7 inches taken in on BOTH sides for a total of 14 inches. Make sure you order your dresses with PLENTY of time for alterations.
Business response:
Hello Amanda. Hello Alina. We are sorry to hear about the discrepancy in the sizing of your dress. We here at David's Bridal are committed to providing top quality products to our customers. We will definitely have this looking into and will share your feedback with our merchandising team. Thank you, Ellice J.
Frequently asked questions about David's Bridal Chattanooga TN
How is David's Bridal Chattanooga TN rated?
David's Bridal Chattanooga TN has a 4.8 star rating with 4,469 reviews.
When is David's Bridal Chattanooga TN open?
David's Bridal Chattanooga TN is open now. It will close at 7:30 p.m.