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David's Bridal Corporate Office
- Retail
- King of Prussia, PA
About this business
Location details
630 Allendale Road, Suite 250, King of Prussia, PA, 19406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 9:00 p.m. | |
| Tue | 10:30 a.m. to 9:00 p.m. | |
| Wed | 10:30 a.m. to 9:00 p.m. | |
| Thu | 10:30 a.m. to 9:00 p.m. | |
| Fri | 10:30 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 7:30 p.m. |
Let’s just say I was in and out within 20 min. I did NOT feel welcome and important here. I felt as if I was an inconvenience. The lady helping me didn’t even help. My mom had to help me figure out how to put on dresses. She would disappear to help other people and come back telling me I like the dress even though I didn’t. It was as if she was just meeting her quota on amount of dresses sold and if I didn’t like something she made it known it was an inconvenience to HER. I left here disappointed and crumby because this was ... read more
My daughter wanted to exchange her dress they said she could but when we got there we were told we were on our own. No help from anyone. Horrible place so we went to Pearls place on Severn where we spent more on a dress. Pearls place was very very helpful. I will let everyone know how we were treated at David’s.
extremely poor customer service!!
where do I even begin... I have 6 bridesmaids, 2 dresses were fine, 1 dress had to be reordered twice because it was the wrong size. 1 dress had to be reordered because it was the wrong colour. 1 dress (maid of honor - which they had her as mother of the bride) was sent the wrong dress entirly. my dress had to be reordered because of the size, plus I think it was just off the rack because the embellishments were all coming off and there were threads everywhere. when my dress finally came in I made sure to try it on and have ... read more
Horrible customer service! When you are promised one thing over the phone it should be honored when you get to the store!
I'll start off by stating our appt for my sister was fabulous. Our bridal assistant was great. My sister found the dress of her dreams and then we found out her dress was discontinued and she was offered the sample dress(which who knows how many times it's been tried on) but because that's the one she loved she went for it. The dress went to our parents house in the cloth bag and wasn't opened till this past Saturday when she wanted to show a family friend. that was when we noticed the zipper was coming out, the stitching wa... read more
Business response:
Hello Tara, we are so sorry to hear of this. So that we can look into this further for your sister, please have her email us at DBCares@dbi.com (Attn:Jacksonville East) with all details. Best, DBI
I took my bridesmaids to look for their dresses this last Saturday & our experience was terrible to say the least. She approached us in a very rude way to start off, she pointed out one of my plus size girls right off the bat and made her feel very uncomfortable. She didn’t even bother measuring anyone and didn’t clip anyone’s dresses to give them a better feel of how it would fit on them. I had also asked her if one of the dresses we liked would be able to come in on time and she checked and said no but then proceeded to sa... read more
Business response:
Hello Noemi, we would like to apologize for the experience that you received. This is not the experience that we want our guest to have. We pride ourselves in providing our guest with an "once in a lifetime" experience and we are sorry that we feel short of this standard with you. We expect our staff to be giving insightful information and suggestions based on the guest style. We will be sure to share your concerns with our executive team, so we can improve on the service we offer. Please reach out to us at dbcares@dbi.com, ... read more
They give your ADDRESS and phone number to Mary Kay MLM sales people who don't stop contacting you. Each branch does this. I haven't stopped getting weird post cards from local Mary Kay "sales" people stating that David's Bridal "referred" me to them. Do not give them any of your information.
Business response:
Hello Carlon, we apologize that you are unhappy with our partners contacting you. To be removed from our contact list, please email us at DBCares@dbi.com. Best, DBI
Our consultant was amazing, Chloe, she went out of her way to help us and make sure we were okay (She would be the only reason I would ever contemplate going back). However, the manager Tanya was rude, hateful and extremely disrespectful. A bridesmaid and my mother(MOG) and THE BRIDE were all in tears. They came in three times, after they were told too and she kicked them out every time. But there were plenty of other people coming in and out looking at dresses. Not only that when they were finally in, she followed them and ... read more
Business response:
Hello Madeline. We would like to apologize for the experience you had with our team. We want to make sure that we are being accommodating and professional to all of our guests. We are sorry for not doing so, and will discuss this feedback with management. If you need any further assistance or would like to share further details, please reach out to us at DBcares@dbi.com (Attn. Richmond). Thank you, Ellice J.
Frequently asked questions about David's Bridal Corporate Office
How is David's Bridal Corporate Office rated?
David's Bridal Corporate Office has a 4.7 star rating with 1,037,505 reviews.
When is David's Bridal Corporate Office open?
David's Bridal Corporate Office is open now. It will close at 9:00 p.m.