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David's Bridal Corporate Office
- Retail
- King of Prussia, PA
About this business
Location details
630 Allendale Road, Suite 250, King of Prussia, PA, 19406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 9:00 p.m. | |
| Tue | 10:30 a.m. to 9:00 p.m. | |
| Wed | 10:30 a.m. to 9:00 p.m. | |
| Thu | 10:30 a.m. to 9:00 p.m. | |
| Fri | 10:30 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 7:30 p.m. |
I am so disappointed in David's Bridal. I called inquiring about a flower girls dress that was ordered right before the world shut down in March. My wedding date was originally 04/18/2020. We had to reschedule it many times due to the pandemic. When I reached out to them last year and the location was closed and not allowing customers in. They were basically we understand things are crazy right now and brides are having to reschedule their weddings, we will accommodate our brides. All of that pandemic talk. As it is getting... read more
Business response:
Hello Ali, we are so sorry for the care and service you received during your in store experience. We value you as a customer and we are truly sorry that was not displayed during your visit to our store. We understand this is an exciting and special time for brides and families and do not take this feedback lightly. Thank you for taking the time to provide your feedback, we appreciate you taking the time so we may grow, train, and become a better place for future brides and customers. Best Wishes, BrittianyB.
Honestly I was not impressed, got zero help and not a very good selection for prom dresses.
Business response:
Hello Missy, we are so sorry to hear this. We would love the chance to have you back to deliver a better experience. If you are interested please contact us at dbcares@dbi.com (Subject Attn: Cool Springs.) Thank you, DBI
No help even when I had an appointment for my daughter.
Business response:
Hi Sonia, we are sorry that your visit with us did not meet your expectations. We at David’s Bridal are committed to offering quality service to all our guests and it hurts us when we hear that we did not accomplish that. We appreciate your feedback and will address it with our management team. To discuss any concerns further, please email us at dbcares@dbi.com. Thank you, DBI.
RecommendedI said yes to the Dress!😍❤
Business response:
Hey Loreena. We love hearing feedback and are thrilled to know you enjoyed your experience with us. Let us know if there's anything else we can do to keep your experience great!
Absolutely worse experience with the alterations department staff was beyond rude, and tried to move my dress pickup to the weekend before the wedding.
Business response:
Hi Jaycee, we are saddened to see that you were not happy with your customer service experience. We always want to create memorable uplifting experience and we are sorry that was not your experience today. Our team will be reaching out to the appropriate team to address these concerns. If you need any further assistance, please email us at dbcares@dbi.com (Subject: Attn:City/Store Location). Thank you. DBI.
Davids Bridal in Murfreesboro TN is the most unprofessional horrible place in the world. On 1-25-21 I ordered my dress. Today I called just to check in on the status of it (gut was telling me to call). And it turns out, the dress was cancelled in early February. NO ONE NOTIFIED ME. And they never returned the $500 to my account. And they pretty much told me sucks to suck. I have never been so angry in my life. I asked if they could possibly even give a discount if I got another dress there. They told me nope. Even though th... read more
I didn't like the idea of a guy dressed like a woman working in a bridal place.
Business response:
Hello Judy, thank you for sharing your experience with us. Here at David's we celebrate all genders, races, creeds, sizes, budgets, etc. We are sorry to hear that you felt like this during your visit. Best wishes, DBI
I loved my bridal appt and the associate that helped me find my amazing dress. HOWEVER, I am now incredibly displeased. I received a phone call letting me know I only had 7 days to come get my dress. SEVEN. After seven days the dress will not be insured and any damages I would be responsible for even though it was in their store. I am unable to get my dress that quickly due to my mother storing the dress until the wedding (she lives 3 states away) so she has to plan a trip here. I also have a busy schedule due to work which ... read more
Business response:
Hello Kelcie, thank you for sharing your feedback. We would like to apologize that you are not 100% pleased with our store. We will be sure to share your feedback with our team to make sure this does not occur again. We would like to thank you for taking the time to provide us with your feedback. Your comments will help to grow as a company. Thank you, Steven E.
I just had my 1st bridal appointment in Columbia,SC today at 3 pm after Florence, SC suggested I go there for a better dress selection. I checked in and my consultation was a short maybe Indian women name Started with “A” maybe Abria anyway showed her 6 dresses she said she had none in my size and said sorry as if that was the end of the appointment. I asked if she had anything similar I drove two hours away and wanted to try on something. She said “No” then I asked if I could look Around and see what they had. My Bestfri... read more
Business response:
Hello Tanisha, we are deeply sorry that your recent experience with us was less than satisfactory. We at David's Bridal are committed to providing our customers with exceptional customer service. I hope that you will allow us the chance to rebuild your trust in our brand and schedule another appointment with us. To further discuss this matter, please e-mail us at: dbcares@dbi.com with ATTN BrittianyB.in the subject line. I will be sure to share your experience with our management team so that we can improve our service. T... read more
Frequently asked questions about David's Bridal Corporate Office
How is David's Bridal Corporate Office rated?
David's Bridal Corporate Office has a 4.7 star rating with 1,037,505 reviews.
When is David's Bridal Corporate Office open?
David's Bridal Corporate Office is open now. It will close at 9:00 p.m.