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630 Allendale Road, Suite 250, King of Prussia, PA, 19406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 9:00 p.m. | |
| Tue | 10:30 a.m. to 9:00 p.m. | |
| Wed | 10:30 a.m. to 9:00 p.m. | |
| Thu | 10:30 a.m. to 9:00 p.m. | |
| Fri | 10:30 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 7:30 p.m. |
Great customer service 💕💕
Business response:
Hi Margarita! We are thrilled to see that you had a great time with us. We appreciate your feedback! Best wishes, Ellice J.
After 3 attempts they got my granddaughter’s dress right. 1st dress had issues with the zipper. So they returned it for another one That fitted like it was @ 2 sizes smaller than the tag said. 3rd dress needed minor alterations in the sides and hem. The alterations were spot on and dressed fitted properly. With 3 days till the wedding if it wasn’t right it would have been a major issue!
Business response:
Thank you so much for your kind words, Grady S.. We really appreciate you taking the time out to share your experience with us. Cheers, David's Bridal
The experience was awesome. We did a later time to accommodate my group but I am so happy. I didn’t feel rushed or pressured. Bunny was amazing with making me feel comfortable and all about me. Once she knew I found the dress she helped top it off with accessories and that made the decision even easier. I couldn’t be happier and would do it all over again!!
Business response:
Hi Jessica, congratulations on saying yes to the dress, how exciting! It sounds like Bunny did an incredible job assisting you on your bridal journey. Thank you so much for taking the time to share your exceptional memorable experience with us. Best wishes, Jessica H.
Lilly was an amazing stylist! She pulled an array of dresses to help me narrow down what fit my style! I never felt rushed or pressured! Highly recommend!!
Business response:
Hello Jerrica, we are so happy to hear how helpful Lilly was during your visit at our Erie location. Best wishes, April B
Our bridesmaid appointment was awful! Rushed, a zoo in the store, our attendant wasn’t very helpful! We were not told that the sale on dresses was ending so when we called back to order the prices had gone up! Not a great experience.
Business response:
Hello Chariti, we sincerely apologize that your experience with us was less than satisfactory. We are working with the store to construct a better means of assistance with our appointments as we want to make sure that each customer receives the designated time that they deserve. We want to thank you for taking the time to provide us with this feedback. It allows us to re-evaluate current procedures so that we can make the proper adjustments to ensure better customer service for the future. DBI
My partner and I planned the last minute and I thought I’d end up with nothing at David’s bridal but I did and Sarah my consultant helped me find the one and I highly recommend her to everyone 💕💕
Business response:
Thank you so much for your kind words, Rue. We really appreciate you taking the time out to share your experience with us. Cheers, David's Bridal
I went in to try on a gown so my mom could see me in a wedding gown before she may pass away. She is 85 with Alzheimers. I am a plus size and was paired with another plus size stylist Chaqera. She was wonderful and very helpful. Thank you David's Bridal for Quality Customer Service
Business response:
Hey Valencia, thank you for your kind words! We love hearing feedback and are thrilled to know you enjoyed your experience with us. Let us know if there's anything else we can do to keep your experience great!
My MOH’s and I had an appointment this past Saturday with Nancy. At first we thought the appointment was going to be a bust because they no longer had their Special Occasion dresses on display and at a glance, the dresses didn’t appear to be what we were looking for. So we decided to have fun and try on various dresses on our sizes. To our surprise, we ended up finding not only their dresses but the bridesmaids dresses as well. I tried on several dresses but haven’t found that “ONE” as of yet. We had SUCH A GOOD TIME. N... read more
Business response:
Hi Shyron! We are so happy to hear that you and your MOH had an amazing time trying on dresses with us. We appreciate your many kind words and will definitely share your compliments with Nancy. We look forward to having you back in soon! Best wishes, Ellice J.
Amazing customer service!
Business response:
Hey Lisa, thank you for your kind words! We love hearing feedback and are thrilled to know you enjoyed your experience with us. Let us know if there's anything else we can do to keep your experience great!
David's Bridal Corporate Office has a 4.7 star rating with 1,037,505 reviews.
David's Bridal Corporate Office is open now. It will close at 9:00 p.m.