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David's Bridal Corporate Office
- Retail
- King of Prussia, PA
About this business
Location details
630 Allendale Road, Suite 250, King of Prussia, PA, 19406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
A good friend of mine passed away who was getting married soon & this store refused to give his fiancé her money back for a dress that wasn't altered.. she's going through enough , so insensitive and disgusting.. I will NEVER shop here and I'll be sure to tell everyone I know who are soon to be brides about this.
Business response:
Hi Laura, thank you for reaching out. We can not even begin to explain how deeply sorry we are for this experience. Please know that we have spoken with the bride and we are working with her to rectify this right away. Thank you, Kristen W.
I work in retail. I understand all rules and regulations and policies. I also know that there are exceptions to every rule, regulation, and policy. I have a long time friend who I have known sense she was very young. She was so happy to be going to you guys to get her wedding dress, she was finally marrying the man of her dreams. Tragically he recently passed away unexpectedly with out warning. My friend called because she needs to return the dress because now she will not be able to use the dress. The person she spoke with ... read more
Business response:
Hi Brian, thank you for reaching out. We can not even begin to explain how deeply sorry we are for this experience. Please know that we have spoken with the bride and we are working with her to rectify this right away. Thank you, Kristen W.
Business response:
Hi Lauren, thank you for reaching out. We can not even begin to explain how deeply sorry we are for this experience. Please know that we have spoken with the bride and we are working with her to rectify this right away. Thank you, Kristen W.
A friend lost her soon to be husband and this store was extremely insensitive. This woman just wants to return the dress she is never going to get to wear to marry the love of her life. And then she is offered a store credit like she needs a new wedding dress? This is terrible and it is near Thanksgiving so you would assume your store would be more understanding of her circumstances. This woman just wants this dress gone as it is a reminder of this terrible time and a beautiful day she will never experience with the man of h... read more
Business response:
Hi Kate, thank you for reaching out. We can not even begin to explain how deeply sorry we are for this experience. Please know that we have spoken with the bride and we are working with her to rectify this right away. Thank you, Kristen W.
I usually don't weigh in on these issues; however, David's Bridal in West Springfield needs to do some soul searching and do the right thing. Kayleigh Payette and her fiancé were planning a July 2017 wedding and tragically, he passed away this week. She is beyond devastated and to add to her heartbreak, David's bridal will only give her an in store credit for her wedding attire which still has the price tags attached. While I understand there are policies to be followed, do the right thing and give this young woman a break... read more
Business response:
Hi Peggy, thank you for reaching out. We can not even begin to explain how deeply sorry we are for this experience. Please know that we have spoken with the bride and we are working with her to rectify this right away. Thank you, Kristen W.
Business response:
Hi Sara, thank you so much for taking the time to rate your recent experience with our Woodbridge store. We are so happy to see that you had a great experience. Best Wishes, Jessica H.
If I could give you zero stars, I would. A wedding is supposed to be the happiest day of your life, right? Imagine having that ripped out from underneath you when the love of your life passes. All of the butterflies and smiles turn to tears and worry and all you have to remind you is a dress, shoes, and all the other wonderful things you bought while you were going to get married. Now, instead of detailing a wedding, you are detailing a funeral. There will be no white dress or smiles or I DO's. My friend Kaleigh was told tod... read more
Business response:
Hi Jess & Stephanie, thank you for reaching out. We can not even begin to explain how deeply sorry we are for this experience. Please know that we have spoken with the bride and we are working with her to rectify this right away. Thank you, Kristen W.
My sister is getting married, we were looking for reception dress for her, bridesmaid and mothers dresses. Our consultant asked for a price point and never brought a dress within it. She pulled dresses that were more then double the budget. Told us bridesmaid dresses would take 20 weeks, they will be here in 4. Also told me they can't order the dress and have it delivered to another store, I live 4 hours from this store. Not to mention when I got married they shipped my sisters bridesmaid dress to her doorstep. Very discoura... read more
Business response:
Hi Justine, We apologize that our team did not provided you with 5 star service, we appreciate you taking the time to share this. If you would like to talk about this further or have any questions or concerns please send us an email to dbcares@dbi.com with the store location and ATTN Kristen W in the subject line. Thank you, Kristen W
Frequently asked questions about David's Bridal Corporate Office
How is David's Bridal Corporate Office rated?
David's Bridal Corporate Office has a 4.7 star rating with 1,049,341 reviews.
When is David's Bridal Corporate Office open?
David's Bridal Corporate Office is open now. It will close at 7:30 p.m.