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David's Bridal Des Moines IA
- Bridal
- Clive, IA
About this business
Location details
10201 University Ave, C3, Clive, IA, 50325, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
If I could give it 0 I would. This review is for my SIL, that I went with to find her dress. Our consultant, who called herself a stylist, looked like she just got up rolled out of bed and threw on something from the floor. We were trying not to judge the book by its cover and proceeded. We had been told by the front desk to browse but not pull dresses, if we found one we could tag it...but our consultant didn't have tags...so we'd need to find her. Every time we did she was annoyed and rolled her eyes, and audibly scoffed. ... read more
Business response:
Hello Tessa, we are very sorry to hear that your trip to David’s Bridal was less than satisfactory. It is our mission to give our customers the “once in a lifetime” experience that they deserve & will use your feedback to ensure we do not fall short of exceptional service in the future. If you would be willing to give us another opportunity or would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn RossA). Best wishes. Ross A.
If you are looking for a good Dress shopping experience avoid going to David's bridal. It was more stress then fun, they didn't listen to what style of dresses I wanted, she didn't even ask my price rang someone from my group had to Go tell her my budget. She kept rushing me telling me I had 20 mins left so what did I want to try on the most. So don't even waste your time here
Business response:
Hello Lillie, thank you for taking the time to provide us with your feedback. We are very sorry to hear you were unsatisfied with your experience. If you would like to discuss anything further please email dbcares@dbi.com (Subject: Attn Ross A). Best wishes. Ross A.
My first two experiences here were horrible. However after the general manager Cara contacted me I must say I am very satisfied with how our conversation went. Ladies if you have a bad experience here talk to the general manager before making a final decision. I definitely had a bad taste in my mouth about the Clive location, however Cara made it much better.
Worst experience I have ever had helping any of my friends shop for a wedding dress! We ended up finding something we all liked but it was no thanks to the lady helping us. We had made an appointment and still she was working with us and 2 other people at the same time!! She wasent able to give our bride any help in any way. Also, there was only 2 chairs available for us and not one time did anyone offer to get chairs for the other 2 people in our group. I'm not sure if our bride will end up getting the dress she found here ... read more
Worst experience ever, wonder why most of their ratings are 1 star. Horrible customer service.
Frequently asked questions about David's Bridal Des Moines IA
How is David's Bridal Des Moines IA rated?
David's Bridal Des Moines IA has a 4.6 star rating with 3,809 reviews.
When is David's Bridal Des Moines IA open?
David's Bridal Des Moines IA is closed now. It will open at 10:30 a.m.