David's Bridal Easton OH

Charity Napper 

on Facebook

3 years ago

DO NOT COME HERE!!!! My entire experience here was horrible! The day I came to try dresses on for my big day I had a dress online I absolutely loved but they didn’t have it in my size. So I tried on similar ones and found one that fit perfect. All it needed was shortened and a little lace detail over the arm. Like a hanging cap maybe 3-4inches if fabric. I was told that day that they could take the extra fabric from the bottom and add that no problem. I was also told that because I made an appointment I was going to get 10% ... read more

Pam Fisher 

on Facebook

4 years ago

This was my daughter's experience...I bought my wedding dress at Davids Bridal and was happy with my purchase. I decided to have them do the alterations thinking they were experts and would likely get the dress done more efficiently than taking it somewhere else. I was SO wrong! When I made my alterations appointment it was 2 months prior to my wedding. I had a return pick up date for 1 month prior to my wedding date. I was on my way to pick up my dress and received a call saying that the dress has not been started. I reluct... read more

Skyler Caruso 

on Facebook

4 years ago

David’s bridal has awful customer service. Ordered a dress in the size they told me and it came way too small and with a large tear. They refuse to repair or even replace the dress that their associate sold to me in the size and is damaged. 

Lisa Redemeier-Wenneman 

on Facebook

4 years ago

ATTENTION!!!!! PSA Buyer beware David's bridal has a 7 day refund policy on garments from date of purchase even if your dress takes 4 months to receive so what happens if it arrives and is the wrong size, color and coming apart,mind you it was shipped and balled up in a bag, they can't even afford a box? You can only exchange or get a store credit, so you need to exchange because your the maid of honor and you can't go down the aisle NAKED, so you exchange dress for correct size and that one won't be here for 4 months eit... read more

Amanda Russell Travis 

on Facebook

4 years ago

Bad experience from the start. Rushed four of us through our dress selection when we had an appointment scheduled . 3 of our dresses didn’t have tags-which became a problem later The dresses had been tried on by so many people they weren’t in very good condition and still asking full price During the 7 day return period I was in quarantine but David’s would not honor a return even tho it was impossible and irresponsible for me to go into their store . I was just 4 days past the return period My friend had purchased a dres... read more

Kiley Baker 

on Facebook

5 years ago

One of the worst experiences I’ve ever had with a business. I was in 3 weddings this year, in August, September and October. I ordered all 3 dresses from the Easton location back in February. All in a size 14. My August dress arrived 10 days before the wedding... in a size 4. Both the other dresses were size 14... and this one was a 4. The store manager here was NOT helpful whatsoever and I spent HOURS in the week leading up to my best friend’s wedding trying to hunt down a dress. In the end, I had to make do with a comple... read more