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David's Bridal Greenville SC
- Retail
- Greenville, SC
About this business
Location details
Haywood Centre, 301 Haywood Road, Greenville, SC, 29607, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
Beautiful dresses and friendly employees. It was very frustrating having to share our Lady with another bride to be. DB over books on the weekend so the entire time we were there we had to help the bride to be with EVERYTHING. None of us are experts in this so it was a little much. Over all we had a great time though. I would not recommend booking a weekend appointment.
Business response:
Hello Autumn. We apologize for the overabundance of guests on your visit. As we go into our busy season our stores can take on a bit of a party atmosphere. That being said, we are committed to giving quality service to all of our guests. Our team is working with the stores to construct a better means of assistance with our appointments as we want to make sure that each customer receives the designated time that they deserve. We want to thank you for taking the time to provide us with this feedback as It allows us re-evaluate... read more
Business response:
Hello Trisha, we are so sorry to hear that you are unhappy with our services. We apologize for not being able to provide you with a 5 star experience. So that we can learn more and further assist you, please email us at DBCares@dbi.com (Attn:April B). Thank you, Steven E
While I realize I did not have an appointment, they were more interested in the bride who came in after me who also did not have an appointment and they offered to let us look, but we were not allowed in the wedding dress section and we only knew this because we overheard a consultant telling another bride this. I will not be back.
Business response:
Hello Stephanie, we are very sorry to hear that your trip to David’s Bridal was less than satisfactory. It is our mission to give our customers the “once in a lifetime” experience that they deserve & will use your feedback to ensure we do not fall short of exceptional service in the future. If you would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. April B.). Best wishes, Jessica H.
I when there for 3 times . First like walk in and the second with appointment, but because I wasn't sure about the dress they made a third appointment. That was really nice to me. I finally took the dress that I first tried . And she ( Rachel) still asked me I was sure or if I wanted to try it one more time. She was really really nice , awsome, I dont have a word to discribe how good she was to me. I when to another store that I dont want to say the name ..and they let me look just the clearance section and when I was... read more
Business response:
Hello Erika, thank you for taking the time to share your experience at our Greenville store with the assistance of Rachel. It sounds like our team did an incredible job assisting you on your bridal journey. Thank you for taking the time to share your kind words for Rachel. We will definitely pass along your praises! Best wishes, Cierra S.
We went for our appointment no one spoke to us not one person helped us. Don't ever go here to find your dress.
Business response:
Hello Tara, we are very sorry to hear that you were disappointed with your experience. This is not the type of service we expect to provide for any of our guests. We would love the chance to have you back to deliver a better experience. If you are interested please contact us at dbcares@dbi.com (Subject Attn: Cierra S.) Thank you, Cierra S.
We went for our appointment no one spoke to us not one person helped us. Don't ever go here to find your dress.
Business response:
Hello Tara, we are very sorry to hear that you were disappointed with your experience. This is not the type of service we expect to provide for any of our guests. We would love the chance to have you back to deliver a better experience. Please contact us at dbcares@dbi.com (Subject Attn: BrittianyB.) to return. Thank you, BrittianyB.
Worst place ever. Had place an appointment two months advance.. showed up and after waiting about 45 mins for an assistant assign to us she finally showed up to help me and my four bridesmaids. Tried on first set of bridesmaid dresses were beautiful and fit them all so nice and guess what was told those only came in a wine color.... so they tried on more and more and then finally all found a set they liked and looked good on once again and guess what... they couldn't order some sizes because they item was not available anymo... read more
Business response:
Hello Chrsitin, we are very sorry to hear that your trip to David?s Bridal was less than satisfactory. It is our mission to give our customers the ?once in a lifetime? experience that they deserve & will use your feedback to ensure we do not fall short of exceptional service in the future. If you would be willing to give us another chance or would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. Cierra S). Best wishes, Jessica H.
I would not recommend as a bride, you should feel special and dress consultant did not do this for me. Alterations cost 1/3 of my dress did. I'm sitting here after trying on my dress after alteration that I paid $375 for and still not absolutely happy. It should be what the bride wants and not what the seamstress wants. This is absolutely not the way I expected to feel as a bride. ��
Business response:
Hello Paula, we would like to apologize for your experience at our store. Our number one focus is our guests, and we apologize if this is not what you experienced during your visit. We appreciate you bringing this to our attention, and we will be sure to let our management team know so that we can re-evaluate our procedures. Thank you, Cierra S.
Just ask my daughter and she is very even tempered. April Renee Krause
Business response:
Hello Jimmy, thank you for reaching out to us. If you may need any further assistance do not hesitate to reach out to us again. Thank you, Cierra S.
Frequently asked questions about David's Bridal Greenville SC
How is David's Bridal Greenville SC rated?
David's Bridal Greenville SC has a 4.7 star rating with 5,035 reviews.
When is David's Bridal Greenville SC open?
David's Bridal Greenville SC is open now. It will close at 7:30 p.m.