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David's Bridal Greenville SC
- Bridal
- Greenville, SC
About this business
Location details
Haywood Centre, 301 Haywood Road, Greenville, SC, 29607, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 9:00 p.m. | |
| Tue | 10:30 a.m. to 9:00 p.m. | |
| Wed | 10:30 a.m. to 9:00 p.m. | |
| Thu | 10:30 a.m. to 9:00 p.m. | |
| Fri | 10:30 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 7:30 p.m. |
Today one of my bridesmaids went in the greenville store to pay for her dress, only to find out that none of my bridesmaids information was put into the system! No sizes, no colors, no styles.....nothing!!!! All 4 of them went to the same appointment in February so that it would be taken care of in plenty of time because our wedding is in October. The only reason the information was found on a clip board somewhere was because I knew the date, time, and the description of the girl that helped us. No bride should ever have thi... read more
Business response:
Hello April, on behalf of David's bridal we would like to deeply apologize for the frustration we have put you and your bridesmaids through. This is not at all the type of service we want to give any of our guest. We will be sure to share your experience with our management team to ensure that this dies not happen again. Thank you for taking the time to share your feedback with us. If you would like to further discuss this matter, please e-mail us at: dbcares@dbi.com (Subject: Attn: Cierra S. ? City/Store Location). Thank yo... read more
Ladies, never ever go to David's Bridal Shop in Greenville, SC. We arrived on time. 3:00 April 14, 2017. Our stylist was not to be found and the unprofessional girls giggling at the front desk said they did not know where she was or when she would return. We were left to go thru the store and find times we thought might work. We unzipped bags and took dresses in and out and put them back. NO ONE SEEMED TO CARE THAT WE DID NOT HAVE A STYLIST. We had a list of dresses we had seen on line we wanted to try on. FINALLY THE STY... read more
Business response:
Hello Nancy, on behalf of David's Bridal we would like to apologize fro the lack of service you received on your visit to our store. At David's Bridal we strive to give all of our guest memorable experience and we are disappointed that we did not do that for you. We appreciate you taking the time to share your feedback with us. If you would like to further discuss this matter, please e-mail us at: dbcares@dbi.com (Subject: Attn: Cierra S. ? City/Store Location). Thank you, Cierra S.
Went to pick out my dress in July and the lady flat told me I was to fat for the dress I wanted. Then when I went to order my maids dresses same lady lied to me and told me she ordered them all even called all the sizes to me but when my girls go to get them they are one dress short. And we are told we don't have time to order another one. None of us girls will ever be back. And we have told all our friends about this. Not one of our friends will be getting a dress from here again. No one has ever reached out to be about th... read more
Business response:
Hello Ansley, on behalf of David's Bridal we would like to take the time to apologize for the service you received on your recent visit. This is not the type of service we want to give out guest at all. We will be sure to share your feedback with our management team to ensure that his does not happen again. If you would like to schedule an appointment or if you would like to further discuss this matter, please e-mail us at: dbcares@dbi.com (Subject: Attn: Cierra S. ? City/Store Location). Thank you, Cierra S.
Wrote a review a few weeks ago as a bridesmaid, but am changing it now that I have gone in as a bride with MY bridesmaids... made an appointment with my girls a week in advance. I was supposed to have around 6 girls at the appointment & my mother in law (for her dress) so I got to David's Bridal early to do any paperwork before hand. I walked in and sat at the front desk to sign my name and give information & waited 10 minutes with no one talking to me & no one helping me before I gave up & started pulling dresses myself. It... read more
Business response:
Hello Moriah, we would li to take the time to apologize for the service you received at our Greenville location. Your experience does not reflect the type of service we strive to provide all of our customers. We will be sure to share this with our management team, Thank you, Cierra S.
Business response:
Hello Ashlee, Thank you so much for sharing your star rating, we are so sorry that we could not provide you with a full 5 star experience. We would love to hear more about which areas need some improvement so that we can provide you with a better experience in the future! If you would like to tell us more, please e-mail us at: dbcares@dbi.com with ATTN Cierra S . Thank you, Cierra S.
I have gone with two of my bridesmaids and the first visit I pulled all of the dresses helped her into all the dress as she walked around looking for her clipboard that she kept loosing and talking about her cat as I was doing her job and the second time we went for my second bridesmaid she pulled one dress in two different sizes then disappeared. Never to be seen again. So once again I was the one pulling dresses and doing the job of the consultant!
Business response:
Hello Chantelle, on behalf of David's Bridal I would like to apologize for your recent visit. At David's Bridal we strive to give all of our guest memorable experience and we are disappointed that we did not do that for you. We appreciate you taking the time to share your feedback with us. We will be sure to share your experience with our management team. Thank you, Cierra S..
I've yet to have a great experience with them. When I went their with two of my bridesmaids, the girl that was assigned came over and then never saw her again until we wanted to put their sizes in the system, and stayed with other people the whole time (they weren't busy). I had to help them myself and one had to go on the floor with a dress still on cause no one was there to get her a different size; I ordered a bra and bottom underskirt thing there, tried them on and everything and the bra came back a size to big. Went to ... read more
Business response:
Hello Dakota, thank you for sharing your experience. We are committed to providing every guest with exceptional customer service, and we did not live up to that standard for you. We will be sure to address this with our team to ensure this does not happen again. If you would like to schedule an appointment or if you would like to further discuss this matter, please e-mail us at: dbcares@dbi.com (Subject: Attn: Cierra S. ? City/Store Location). Thank you, Cierra S.
I had a 2 o'clock appointment. Was told to browse. We picked some dresses and when our stylist finally came over she looked at us and said I pull the dresses... I tried to be nice and let it go. She proceeds to put us in a room she measures my girls then tells them what size they should be then vanished. Me and my mother were pulling dresses for my girls to try on. She finally appeared when I asked for a color chart and wanted us to buy on the spot. We opted to wait to order. We definitely want the dress but you don't get an... read more
Business response:
Hello Stephanie. We are deeply saddened that your recent visit to our store did not meet your expectations. At David's Bridal, our goal is to provide every guest with exemplary service from start to finish. I apologize that we failed to do so on your visit. Thank you for sharing your feedback. We will be sure to address this with our management team to ensure this does not happen again. Best wishes, Cierra S.
Frequently asked questions about David's Bridal Greenville SC
How is David's Bridal Greenville SC rated?
David's Bridal Greenville SC has a 4.7 star rating with 5,146 reviews.
When is David's Bridal Greenville SC open?
David's Bridal Greenville SC is closed now. It will open at 10:30 a.m.