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David's Bridal Halifax NS
- Bridal
- Dartmouth, BC
About this business
Location details
85 Countryview Dr, Unit 5A, Dartmouth, BC, B3B 0G4, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
The service I received here was very very poor. I request that they have better communication not only with the clients but within the store as well. I am very disappointed and heart broken at the events that took place while I entrusted Davids Bridal Dartmouth, NS.
Booked an appt for my cousins bridal party for us to try on bridesmaid dresses. The bride of the group kept zipping up our dresses and running back to grab us the sizes we needed because our consultant did not help us at all. We asked for dress clips and she just handed them to the bride for her to do it all herself. It was terrible service, and the lady was no help to us at all.
Business response:
Hello Ashley, we are very sorry to hear that you and your parties trip to David’s Bridal was less than satisfactory. It is our mission to give our customers the “once in a lifetime” experience that they deserve & will use your feedback to ensure we do not fall short of exceptional service in the future. If you would be willing to give us another chance or would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn BrittianyD.). Best wishes,BrittianyD.
Worst place to buy. They won't take returns ! Don't bother ladies .. 😔
Business response:
Hello Anca, thank you for your feedback. We will be sure to pass along your concerns. If there is anything more we can assist you with please email us at DBCares@dbi.com (Attn:BrittianyD) Thank you, BrittianyD.
Please be aware they do not give you a garment bag for the super expensive dress you just bought. You get the choice of buying one or taking your dress out in a garbage bag
Business response:
Hello Nicole, thank you for your feedback. We will be sure to pass along your concerns. If there is anything more we can assist you with please email us at DBCares@dbi.com (Attn:BrittianyD) Thank you, BrittianyD.
My mom and two sisters drove from cape Breton today for an appt with David’s Bridal at 3 pm. When we arrived, we were greeted and told to check out the dresses. I’m not sure who our stylist was as she didn’t introduce herself. We picked out a few we would like to try and were shown to the dressing rooms. After that, our stylist disappeared. There were two other brides and 5-6 young ladies (who said they didn’t have an appt) that this same stylist was assisting. We were left standing there with nobody to assist us with our dr... read more
Business response:
Hello Nicole, we are very sorry to hear that your trip to David?s Bridal was less than satisfactory. It is our mission to give our customers the ?once in a lifetime? experience that they deserve & will use your feedback to ensure we do not fall short of exceptional service in the future. If you would be willing to give us another chance or would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn BrittianyD.). Best wishes,BrittianyD.
Better customer service when difficulties arise. Dress arrived too late for alterations and was returned, as per your instructions. Three weeks later, and still no word on a refund. Not impressed.
Business response:
Hello Juanita, thank you for reaching. Our store team has reached out regarding this matter. Please contact the store directly for more assistance. Thank you, BrittianyD.
I found my Maid of Honour dress in January and fell in love with it. I was measured and was told to order the size I had tried on in the store which was obviously too large in the chest. I thought this was strange but then said to myself they are the experts. Big mistake. My dress came and it was even bigger than the store sample. This meant alterations were required and again I thought they work with these dresses everyday so I should have them done in-house. Mistake number 2. In retrospect I wonder if they have you order ... read more
Business response:
Hello Liz, we sincerely apologize that you are unhappy with our services during your time with us. We strive to provide each and every one of our guests with the best possible customer service and we are so sorry to hear that was not what you were given. For more assistance, please email us at DBCares@dbi.com(Attn:BrittianyD) Thank you, BrittianyD.
I have mixed emotions in whether I would recommend David’s bridal to someone. I do find they have a huge selection of bridal and bridesmaid dresses but the customer service is either great or awful. I purchased my dress in May and found the perfect and most amazing dress. The women who helped was pretty helpful but they double booked her and her attention was not just on me. There were times people in my party had to help with dressing and undressing me. Not her fault mind you and she was lovely. But it did cut in to my ... read more
RecommendedLots of choice to choose from at affordable prices.
Frequently asked questions about David's Bridal Halifax NS
How is David's Bridal Halifax NS rated?
David's Bridal Halifax NS has a 4.8 star rating with 3,423 reviews.
When is David's Bridal Halifax NS open?
David's Bridal Halifax NS is closed now. It will open at 10:30 a.m.