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David's Bridal Halifax NS
- Bridal
- Dartmouth, BC
About this business
Location details
85 Countryview Dr, Unit 5A, Dartmouth, BC, B3B 0G4, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
RecommendedI love the service that I got from Aly at the Dartmouth Crossing branch! She was incredibly helpful and so sweet! Usually when I try on dresses it's stressful and annoying but Aly and all the lovely employees at the store made the entire experience so enjoyable!
Went in twice. First time I was told I'm a size 8. Second time, a month later, I'm told I'm a size 4. Due to the dress the bride wanted us to wear we were told to order a size up as it is a tight dress. I ordered a size 8 instead of a 6 and it was still so tight I couldn't sit down.
Business response:
Hello Lisa, we are so sorry to hear that our team has disappointed you, and we appreciate you taking the time to share this feedback so that we can assist our team in correcting these issues. If you would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. Jessica H). Best wishes, Jessica H.
Went in for a bridesmaid appointment, had to wait on ourselves as our attendant disapeared. We had to find our own sizes, do up our own dresses and it was crowed, disorganized and overall a poor experiance. We went in with the intention of ordering 3 dresses, walked out with none, even though we fell in love with 3. We will be purchasing elsewhere! Attendant was friendly and thats the only reason why we didnt walk out immediatly.
Business response:
Hello Jessica, we are very sorry to hear that your trip to David?s Bridal was less than satisfactory. It is our mission to give our customers the ?once in a lifetime? experience that they deserve & will use your feedback to ensure we do not fall short of exceptional service in the future. If you would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. Jessica H). Best wishes, Jessica H.
When you call and order a dress and are waiting for it so u call and check up on it and they couldn’t find it on the system and wasn’t ordered after the employee put all the info in and gave me a date it would be here and a total and than i ended up paying more for my dress and not the same one very unimpressed With the store
Business response:
Hello Kaitlin, we are so sorry to hear that our team has disappointed you, and we appreciate you taking the time to share this feedback so that we can assist our team in correcting these issues. If you would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. Jessica H). Best wishes, Jessica H.
Wasn’t given an option to order a dress in my size. Was told these were the only options but it wasn’t the case. Another girl got to order hers in her size. The list literally goes on. I wouldn’t recommend this place to anyone. Hire new staff and properly train them is all I can say!!
Business response:
Hello Yolanda, We are so sorry to hear that you feel this way, and would love the chance to ensure you are celebrated as you deserve. We take all of our customers' feedback very seriously and want you to know that we will be working with our management team to make sure improvements are made. If you would like to contact us at dbcares@dbi.com (Attn: Store Location/City) we would be honored to speak with you further. Humbly Yours, Jill K.
Worst experience ever. Felt rushed, very pushy, did not listen to.me at all. Told me if I didnt order now my dresses would be be in for my Christmas wedding. Then ordered and got a date of July... then one dress came already they did not tell me you have to pick up the dress in 7 days. I got a call last night explaining if I didnt ger the dress by the weekend it would be shipped back.. worst part the dress is paid. I would never recommend this place to anyone.
Business response:
Hello Allison, We?re so sorry to hear that you feel this way, and would love to make sure improvements are made. If you would like to contact us at dbcares@dbi.com, (Attn: Store Location and/or City) we would be honored to speak with you further regarding your most recent visit with David's Bridal. Humbly Yours, Jill K.
A month ago, 3/4 bridesmaids went into David's to try and find different style dresses and different colors. The consultant was very helpful, pulled lots of styles, and we each found a dress we loved. The bride approved the color pallet (all different colors) and the styles went well together. The consultant then told us that we should order the dresses 12 weeks before the wedding, and we would be fine. We were all very happy, but wanted to explore our other, very limited, options before the bride settled on the decision to ... read more
Business response:
Hello Jenna, we are so sorry to hear that our team has disappointed you, and we appreciate you taking the time to share this feedback so that we can assist our team in correcting these issues. If you would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. Jill K.-410). Best wishes, Jessica H.
My sister and I are getting married a few months apart so we booked an appointment at the David’s Bridal in Dartmouth Crossing NS and made the drive up from our home town. Our stylist Alyssa was amazing, she was the only reason we didn’t walk out. The thing that made the experience bad was the rest of the staff, talking to us rudely and messing up my appointment time. I booked an appointment and they had not booked a stylist for me, they let me walk around for 20 minutes waiting for nothing. I went to the front desk to say ... read more
Business response:
Hello Kala, We are terribly sorry to fall short in providing you with a full five star experience during your appointment with our location. We're pleased to know that Alyssa was able to provide you with exceptional service. we would love the chance to ensure your future visits with David's Bridal are more enjoyable. Please feel free to contact us at dbcares@dbi.com, (Attn: Jill K. - Stroe 410) if we can assist you further regarding your overall experience with our team. Humbly Yours, Jill K.
Horrible customer service, they over book, you do not get one on one dedicated attention and what is the purpose of booking an appointment when it is not adhered too.
Business response:
Hello Jillian, We are so sorry to hear that you feel this way, and we would love the chance to ensure you are celebrated as you deserve. Our mission to provide all of our guests with exceptional service, and regret to fall short during your appointment with David's Bridal. If you would like to contact us at dbcares@dbi.com, (Please add Subject- Attn: Jill K. - Store Location/City) we would be honored to speak with you further regarding this matter. Humbly Yours, Jill K.
Frequently asked questions about David's Bridal Halifax NS
How is David's Bridal Halifax NS rated?
David's Bridal Halifax NS has a 4.8 star rating with 3,423 reviews.
When is David's Bridal Halifax NS open?
David's Bridal Halifax NS is closed now. It will open at 10:30 a.m.