David's Bridal Louisville KY

Maria Davis 

on Facebook

2 years ago

Each of my bridesmaids had a different issue with using my "discount code" that was provided during our fitting session when they were checking out. They were pressured to order their dresses months in advance because there were "manufacturing delays". All dresses were ready within a week. Reminders to pick up their dresses were sent only to some bridesmaids. Each week after the dresses were delivered, the bridesmaids that received phone calls initially received multiple calls each week asking to pick up their dress (which t... read more

Alissa Bailey 

on Facebook

2 years ago

My dress I bought there had quite a bit of missing beads on the dress. They told me they would replace them all at no cost because they sold it to me that way. So I would only pay for the alterations, no bead work. About 3 weeks later, I pick up my dress from alterations. I tried it on. Fit fine. But still missing a lot of beads. I point them out as nice as I possibly could. The woman helping me stopped speaking to me. Just stared at me with a very angry glare on her face. It was so uncomfortable that I start apologizing for... read more

Abby Laughlin 

on Facebook

3 years ago

I understand that wedding dress alterations is a process and a lot of work, but $275?? To take up the length and bring it on a little bit on the sides? $200 JUST FOR THE HEM. Not only am I not going to pay HALF the price of my dress in alterations, an hour of my day, and your employees day was completely wasted sitting there, pinning it all over and measuring again. When I walk in, put the dress on, and you know what needs to be done to it, do yourself a favor and go ahead and let your costumers know up front what the cost i... read more