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David's Bridal Manhattan NY
- Retail
- New York, NY
About this business
Location details
45 W 25th St, New York, NY, 10010, United States
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Assistant was very helpful & friendly, not in a rush at all to finish We me Also I did not have an appt but was accommodated
Business response:
Hello Susan, thank you for taking the time to share your feedback. We are so happy to hear how helpful and friendly your stylist was on your recent visit. Thank you for taking the time to provide us with your feedback. If you may need any further assistance do not hesitate to reach out to us again. Thank you, Cierra S.
It was a Saturday, the store was mobbed, but we had an appointment and only waited a few minutes until Jill introduced herself. She showed us all around the wedding dresses, and my daughter and I appreciated her easy going personality and sense of humor. The atmosphere was far more relaxed than that of other bridal salons we've visited. Jill was amazingly helpful, and patiently brought in my daughter's selections and suggested accessories, and possible additions and alterations where necessary. We both thought that Jill was ... read more
Business response:
Hello Susan, thank you for taking the time to compliment Jill on her exception service! Thank you so much for sharing your feedback! We are so happy that we were of great service to you! If you need assistance with anything in the future, please send us an email to dbcares@dbi.com (Attn:Cierra). Thank you, Cierra S
I was helped by a blond male who was very accommodating and friendly. He listened to what I wanted and also provided feedback. Great experience.
Business response:
Hello Melissa, thank you so much for sharing your great experience! We are so happy that we were of great service to you! If you need assistance with anything in the future, please do no hesitate to contact us. Thank you, Cierra S.
Glenda was fab! Super patient! Price was fab I didn't go over budget!! Yay!
Business response:
Hello Hannah, we are so excited to hear how helpful Glenda was while visiting our Manhattan location. Thank you for taking the time to provide us with your feedback. If you may need any further assistance do not hesitate to reach out to us again. Thank you, Cierra S.
David's Bridal in my opinion only cares about making money, you dont take the time or make the extra effort to get to know what's going on with a bride, you give no discounts and you charge for everything. It's only because I really really needed a dress why I even bothered to sign on the dotted line.
Business response:
Hello Bernadette, we are very disappointed to hear that you are not satisfied with our store. We do appreciate you taking the time to share your feedback. David's Bridal strives to provide all of our with exceptional service and a memorable experience. We would like to thank you for taking the time to provide us with your feedback. Thank you, Cierra S.
My stylist was very nice and helpful. Unfortunately the stylist appeared overbooked. Our appointment was at 5 for one hour. 20 minutes to six our stylist was nowhere to be found. After searching for her I went to the front desk to have her paged. She informed me that my appointment was over as she was helping another bride. I informed her that there was still 15 minutes left and I was looking for her prior. Although she was nice I found that to be very unprofessional. I do not think I will return to this davids bridal again.
Business response:
Hello Melissa, on behalf of David's Bridal we would like to apologize for the service that was provided to you on your recent visit. It is our mission to give our customers the “once in a lifetime” experience that they deserve & will use your feedback to ensure we do not fall short of exceptional service in the future. If you would be willing to give us another chance or would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn Cierra S). Best wishes, Cierra S
The lady helped us find our dresses and gave us the proper information we needed. Told us that if we were to order it would take until a few months to come in.
Business response:
Hello Sharon, thank you for your feedback. We are so happy to hear that our store was of great assistance to you. If you need assistance with anything in the future, please send us an email to dbcares@dbi.com with ATTN Cierra S. in the subject line. Thank you, Cierra S.
Stefka was a pleasure.
Business response:
Hi Darrelle! Thank you for your review! We are so happy to hear that Stefka was able to help! Best, BrittianyD.
My mother and I was greeted, with a smile, as soon as we walked in. The staff was able to accommodate us without an appointment even though we were there to try on dresses as the mother and sister of the groom.
Business response:
Hello Chanel, thank you so much for your feedback! We are so happy to hear that you had a wonderful experience at our store! If you need assistance with anything in the future, please send us an email to dbcares@dbi.com (Attn:Cierra). Thank you, Cierra S.
Frequently asked questions about David's Bridal Manhattan NY
How is David's Bridal Manhattan NY rated?
David's Bridal Manhattan NY has a 4.6 star rating with 5,865 reviews.
When is David's Bridal Manhattan NY open?
David's Bridal Manhattan NY is permanently closed.