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David's Bridal Manhattan NY
- Retail
- New York, NY
About this business
Location details
45 W 25th St, New York, NY, 10010, United States
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From the hostess at the door to the person who did my alterations to Michelle who helped with my final fitting everyone was great
Business response:
Hello Krstal, thank you for sharing your experience with our Michelle team. We are so excited that we were able to provide you with top notch customer service. Best wishes. April B.
Yaz was extemely friendly and a very efficient seamstress.
Business response:
Hello Sharon, we are so excited to hear how helpful Yaz was while visiting our Manhattan location. Thank you for taking the time to provide us with your feedback. If you may need any further assistance do not hesitate to reach out to us again. Thank you, Cierra S.
I had a great experience at David's Bridal, everyone was friendly. Didn't have to wait long before my appointment.
Business response:
Hello Francis, we are thrilled to hear you had a great experience during your visit to our Manhattan location. We thank you for your kind words and we appreciate you five star rating. Best Wishes, Cierra S.
Agent understood my request and demand very well.
Business response:
Hello Yuko, we are thrilled to hear you had a great experience during your visit to our Manhattan location. We thank you for your kind words and we appreciate you five star rating. Best Wishes, Cierra S.
The consultant was extremely helpful in my rather unconventional approach to wedding dress shopping. She helped my coordinate colors and styles for my bridesmaids. I only took away a star because the receptionist spelled my name wrong after I gave her the proper spelling twice. It's a rather simple name so I couldn't understand the error. And the consultant left me alone for a few extended periods of time to assist another bride. As we aren't allowed to pull dresses ourselves . This became a problem.
Business response:
Hello Bianca, Thank you for sharing your valuable feedback for our Manhattan location. We would love to ensure you were able to find everything you may need for your special day. We are pleased to know that your stylist was able to provide you with suggestions for your colors, and apologize for the confusion regarding pulling styles to try on. If you would like to contact us at dbcares@dbi.com, (Subject- Attn: Cierra S.-307) we would be honored to assist you further. Best wishes, Jill K.
Excellent service . Staff really helpful and looking foward to bring back at the store for further shopping
Business response:
Hello Fanny! We are so happy to hear how helpful our team was during your visit at our Manhattan location. Best wishes, April B
Please DO NOT go here. They ordered my dress in the WRONG SIZE and CUT MY DRESS TOO SMALL... When I pointed out the dress was ordered incorrectly they gave me an attitude. No apologies. Then went I went to the first fitting the alterations girl noticed my corsette was also ordered in the wrong size. Again no apologies but instead an attitude. After the second alteration they cut the dress too small so that it no longer fit me, they placed the snaps in the bust in the wrong locations and they didn't take in a portion of the ... read more
Business response:
Hello Michelle, on behalf of David's Bridal we would like to deeply apologize for the frustrations we have caused you. This is not the type of experience we ever want to provide to our guest. Shopping for a bridal gown is such a special moment and we’re disappointed that your visit fell short of your expectations. We will be sure to share your feedback with our management teams to improve our customer service. Thank you, Cierra S.
The sales lady didn't try to cater to what I wanted and continually tried to sell me dresses higher than my budget. She didn't even show me any dresses from the $99 dollar event.
Business response:
Hello Kenya, thank you for taking the time to share your feedback. We deeply apologize that you are unhappy with our services during your recent visit. Shopping for a bridal gown is such a special moment and we’re disappointed that your visit fell short of your expectations. We will make sure to share your feedback with our management team and would love to have you back for a better experience. Thank you, Cierra S.
Beautiful dresses and friendly staff.
Business response:
Hello Francesca, thank you for sharing your feedback. We are so happy to know that you are pleased with our Manhattan store. If you may need any further assistance do not hesitate to reach out to us again. Thank you, Cierra S.
Frequently asked questions about David's Bridal Manhattan NY
How is David's Bridal Manhattan NY rated?
David's Bridal Manhattan NY has a 4.6 star rating with 5,865 reviews.
When is David's Bridal Manhattan NY open?
David's Bridal Manhattan NY is permanently closed.