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David's Bridal Oakdale MN
- Bridal
- Oakdale, MN
About this business
Location details
Oakdale Village Shopping Center, 8304 3rd Street North, Oakdale, MN, 55128, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 9:00 p.m. | |
| Tue | 10:30 a.m. to 9:00 p.m. | |
| Wed | 10:30 a.m. to 9:00 p.m. | |
| Thu | 10:30 a.m. to 9:00 p.m. | |
| Fri | 10:30 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 7:30 p.m. |
My daughter made an appt to find a prom dress at your Oakdale store 3 weeks ago. She decided to go to prom and was already finding dresses she liked on your website. She invited her mom, grandma and great aunt to the appt. We arrived on time and the receptionist acted extremely rude and short with us. Amy the sales lady finally approached her and said there wasn't a lot left because it was so late to shop. My daughter showed her the online dresses that she had already saved from the David's Bridal website. She proceeded t... read more
Business response:
Hello Cory, we are very sorry to hear that you and your daughter were disappointed with your experience. This is not the type of service we expect to provide for any of our guests. We would love the chance to have you back to deliver a better experience. If you are interested please contact us at dbcares@dbi.com (Subject Attn. April B City/Store Location) Thank you. April B.
I don’t even know where to begin with his horrific experience. I am a bride getting married in September and this is supposed to be the most exciting time of my life. And David’s Bridal in Oakdale has made it the most stressful. I wish over and over again that I would have never went there. First off they are amazing with their customer service.. until you buy then that “customer service act” flies right the heck out the door. My very first appointment she made me feel super uncomfortable in the room telling me that when I c... read more
Business response:
Hello Steph Marie. We are shocked to hear about your recent visit and would like to sincerely apologize. We at David's Bridal strive for professionalism and great service. The incidents that you described above are unacceptable and we will definitely be investigating this further. If you have any additional details that you would like to share with us please do so at Dbcares@dbi.com (Attn.April/Oakdale). Thank you, Ellice J.
I wish I didn’t even have to give this store one star, I’m in the wedding business and would NEVER treat my brides like this. They were great, until we purchased the product and then they screwed up the orders of bridesmaids dresses, treated the bride with disrespect and still have not returned my call on the complaint. Keep in mind I called the main office and explained the situation to them, they had the store call the wrong person back and question why they wanted a discount and acted as if they had no clue what was goin... read more
Business response:
Hello Kristy, We are terribly sorry to hear that you feel this way, and would love the chance to ensure you are celebrated as you deserve. We want you to know that your feedback is taken very seriously and we will be working to ensure improvements are made. If you would like to contact us at�dbcares@dbi.com, (Please add Subject- Attn: April B. - Store Location) we would be happy to speak further. Thank you, BrittianyD.
Very disappointed with this location. I worked for Davids for many years and never thought to discriminate people and that’s what they did to my family on Sunday. My aunt experienced a bridal nightmare. The women were very unprofessional and rude. I then spoke with a manager (Holly) and she didn’t once apologize for the horrid experience. My aunt was treated badly and was walked over to the clearance rack immediately without asking her what she wanted. She was never given a tour, sized or told how it all works. The manage... read more
Business response:
Hello Zanetah, we are very sorry to hear about you and your aunts experience at our Oakdale location. This is not the type of service we expect to provide for any of our guests. We would love the chance to talk with you further to address these concerns. If you are interested please contact us at dbcares@dbi.com (Subject Attn. April B City/Store Location) Thank you. April B
We went shopping for a formal dress & the signage listed a sale price but the store would not honor it. They are looking into honoring it through corporate office... will come back here in next few days to reassess this posting!
Business response:
Hello Michelle, we are so sorry to hear that you are unhappy with our services. So that we can learn more and further assist you, please email us at DBCares@dbi.com (Attn:Christine G). Thank you, Steven E
Walked in with four screenshots of dresses for the mother of the bride off of David Bridals website. The designer consair pulled those as well as a few additional styles after listening to the venue’s formality to determine and assist as to the level of design appropriate for the reception. 😊 Walked out with a dress and shoes in less than an hour with zero alterations needed. 👊🏻👊🏻👊🏻
Business response:
Hello Melissa, congratulations on finding the perfect dress! We are excited that our staff was able to assist you during your visit at our Oakdale location! We would love to see how gorgeous you look in your dress, and encourage you to visit our Facebook page and post pictures! Best wishes, April B.
David’s Bridal Oakdale... I cannot even put into words the just how terrible this company is. Now let me start off by saying I have NEVER left a negative comment/review on a company’s page, so why not leave the first one about the company I dedicated 8 years of my life to?!? Where do I begin? Let’s start back in 2008 when they hired me on as a CSR making below minimum wage. Sure, if it were a commission based position that would probably be fine. Nope, flat hourly rate. ILLEGAL. Bring it to 2010 when I transferred to a b... read more
Business response:
Hello Allissa, your concerns have be escalated to our corporate team. If you have any additional questions or concerns please contact us at at dbcares@dbi.com (Subject: Attn. City/Store Location). Best wishes. April B.
Right from the get go I had a bad feeling. The girl taking my appointment seemed like she had no idea what she was doing and gave off a vibe that I was irritating her by being there. Then when I showed back up for my appointment about an hour later the consultant wouldn't listen to a word I had to say. She just rushed me into grabbing two dresses and again once I was in them wouldn't listen to what I was having to say. Just asked if I "felt like a bride". Scolded my mom for grabbing a dress off the rack with out her. She was... read more
Business response:
Helonna, we are very sorry to hear that your trip to David’s Bridal was less than satisfactory. It is our mission to give our customers the “once in a lifetime” experience that they deserve & will use your feedback in training to ensure we do not fall short of exceptional service in the future. If you would be willing to give us another opportunity or would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. April B City/Store Location). Best wishes. April B.
Business response:
Hello Elissa, we apologize for not providing exceptional service during you visit. If you would like to discuss you experience or may need any further assistance do not hesitate to reach out to us again. Thank you, April B.
Frequently asked questions about David's Bridal Oakdale MN
How is David's Bridal Oakdale MN rated?
David's Bridal Oakdale MN has a 4.6 star rating with 2,952 reviews.
When is David's Bridal Oakdale MN open?
David's Bridal Oakdale MN is closed now. It will open at 10:30 a.m.