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David's Bridal Oakdale MN
- Bridal
- Oakdale, MN
About this business
Location details
Oakdale Village Shopping Center, 8304 3rd Street North, Oakdale, MN, 55128, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
I was super disappointed in the way my friend (the bride) was treated during her appointment. The workers told us to pick dresses for her (which we all did) so she could try different styles. Instead of having her try on the ones we picked. One of the ladies that were working with us complelty took over. She grabbed WAY over priced dresses and ones she wouldn't wear. We kept asking her if there were any more styles in the ones my friend liked. She insisted there were NO styles like that and continued trying to push my friend... read more
Business response:
Amber, we are very sorry to hear that your trip to David?s Bridal was less than satisfactory. It is our mission to give our customers the ?once in a lifetime? experience that they deserve & will use your feedback in training to ensure we do not fall short of exceptional service in the future. We are working with the store to construct a better means of assistance with our appointments as we want to make sure that each customer receives the designated time and attention that they deserve. If the bride would like to discuss an... read more
Awful. Just awful. Their customer service is even bad. I would recommend anyone but them �
Business response:
Hi Stephanie, we are so sorry that we could not provide you with a 5 star experience. We would love to hear more about which areas need some improvement so that we can provide you with a better experience in the future! If you would like to tell us more, please e-mail us at: dbcares@dbi.com (Subject: Attn: April B. ? (Insert City/Store Location)). Thank you, Christine G.
They were willing to take me as a walk in but completely lost interest when I didn't find what I wanted. When I said I would like to come back another day the girl literally walked away and never came back.
HORRIBLE! DO NOT SHOP HERE. 0 STARS IF I COULD. I went to 2 and they were both terrible.
Business response:
Hello Keri. We cannot apologize enough for the service you received during your experience with David's Bridal. Our goal as a company is to provide exemplary service to all of our guests and it hurts us when we hear that we did not accomplish that. Thank you for sharing your feedback. We will be sure to address this with our team. Thank you, April B.
I LOVED the dress I tried on�...It fit my body great and made me feel good. And I was finding myself actually excited to wear a bridesmaids dress. �which I didn't think could happen after being in 5 other weddings and hating all the dresses I had been forced to wear. � The lady who helped me try on the dress was very nice, but she insisted I needed the next size up. � Which made me feel horrible. I insisted I wanted the size I was wearing, I wanted it to be a tight fit and thought it looked good. The zipper closed and I like... read more
Business response:
Hello Mandie, we are so sorry to hear that our team has disappointed you, and we appreciate you taking the time to share this feedback so that we can assist our team in correcting these issues. If you would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. April B). Best wishes, April B.
Business response:
Hello Kelli! Thank you for taking the time to provide a rating. Best wishes. April B.
You should have your management at this store review policies and procedures. As an ex employee of this store with history in management I am disgusted at how you currently treat your customers. In the grey zone guidelines if the customer does not have their merchandise physically in the inventory YOU MUST refund 100% to the customer if they change their mind or have an issue with their purchase. My friend purchased a dress from you because she was pressured into it by your store manager, Sheila. Now she is very upset becaus... read more
I did not receive enough personalized attention even though I made an appointment. I probably could've tried on 10 more dresses during my appointment if someone was actively helping me. They switched consultants halfway through my appointment but my second consultant was much better because she was attentive to my needs
Business response:
Hello Kayla. We would like to apologize that you did not receive the attention that you should have on your recent visit. Despite it being our busy season, we strive to give all of our guests a quality experience and it does not sound like we accomplished that for you. We would love another opportunity to give you the service you deserve. Please email us at Dbcares@dbi.com (attn: April B) so we can set you up with a more personal appointment. Thank you, April B.
Business response:
Hello Bonnie, We are so sorry that were not able to provide you with a full 5 star experience, and will be using your feedback to ensure we do not fall short of exceptional service in the future. If you may need any further assistance do not hesitate to reach out to us again. Thank you, April B.
Frequently asked questions about David's Bridal Oakdale MN
How is David's Bridal Oakdale MN rated?
David's Bridal Oakdale MN has a 4.6 star rating with 2,941 reviews.
When is David's Bridal Oakdale MN open?
David's Bridal Oakdale MN is open now. It will close at 7:30 p.m.