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David's Bridal Orland Park IL
- Bridal
- Orland Park, IL
About this business
Location details
Park Pointe Plaza, 14916 LaGrange Road, Orland Park, IL, 60462, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
0/10 rude staff and very pushy attitudes upset that I didn’t want the dress they wouldn’t share my measurements with me
Business response:
Hello Tyasia. Our staff is held to the highest of standards when it comes to customer service and there is no excuse for rudeness. We apologize and will be sharing your feedback with the management team. Thank you, Ellice J.
They did a great job helping me find a dress.Got my dress bought, paid to get it altered. Finally go to pick it up after getting adjusted, and it clearly was done very badly or not at all. I call to make a complaint and they said it didn't for because I lost a lot of weight. Lucky me that I am a weightlifter and I weigh myself a lot. So I know, I haven't lost much of anything. The dress did not fit at all. It was like squeezing an A cup into a d cup. Anyways, I call to see if I could just cancel the whole thing and get some ... read more
Business response:
Hello Casserole, we apologize for not providing exceptional service during your visit. We would love to discuss your experience and provide further assistance. Please email us at DBCares@dbi.com. Thank you, DBI
DO NOT GO HERE!!!! If there was a way to give ZERO stars I would!!! I had so much go wrong It wont fit in this review so here are the highlights... 1. They ordered the wrong size dress 2. Promised me they could get the right size 3. Never followed up and the correct size didnt come in until 9 days before my wedding 4. Was lied to by MULTIPLE workers throughout my dress issues 5. Was spoken to with significant disrespect from a worker, behind a wall, who then refused to tell me her name. 100000% the WORST SALES EXPERIENCE OF ... read more
Business response:
Hello Stacey. We would like to apologize for the frustrations that we may have caused you. We are so sorry to hear that we have disappointed you with our customer service. We pride ourselves in providing our guest with a memorable experience and we are sorry that we fell short of this standard with you. Our team has since reached out to the store’s management team in regard to your feedback, to assist with training and coaching opportunities for the staff. We hope that you visit again, so we can change your view on our custo... read more
Up until today, wedding plans have gone great. Very disappointed in the sales lady at David's Bridal in Orland Park this afternoon. In need of a dress slip and went there to get one. Tried one on and it fit perfect. After she got it bagged up for me to go up ro the front and pay for it, she tells me they normally have to order them but I needed one today. So instead of giving me the one that I tried on, she gives me one that was a 'floor model' telling me that it has a bit of dirt on the bottom. Then she saw it tells me to j... read more
Frequently asked questions about David's Bridal Orland Park IL
How is David's Bridal Orland Park IL rated?
David's Bridal Orland Park IL has a 4.8 star rating with 6,347 reviews.
When is David's Bridal Orland Park IL open?
David's Bridal Orland Park IL is open now. It will close at 7:30 p.m.