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David's Bridal Orland Park IL
- Bridal
- Orland Park, IL
About this business
Location details
Park Pointe Plaza, 14916 LaGrange Road, Orland Park, IL, 60462, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
The associates at this location were very helpful and great to work with. Unfortunately, I will never recommend using David’s bridal as a company. A bridesmaid part of the bridal party was sent the wrong colored dress. The tags match the rest of the dresses exactly; however the color is clearly not the same. We reached out to the store and to corporate only to be bounced around like a ping pong ball from person to person. Managers are out, things had to get escalated to such and such person, who is unavailable. It’s been ove... read more
RecommendedI went in to try on a gown so my mom could see me in a wedding gown before she may pass away. She is 85 with Alzheimers. I am a plus size and was paired with another plus size stylist Chaqera. She was wonderful and very helpful. Thank you David's Bridal for Quality Customer Service
Business response:
Hey Valencia, thank you for your kind words! We love hearing feedback and are thrilled to know you enjoyed your experience with us. Let us know if there's anything else we can do to keep your experience great!
Don’t waste your time shopping here. The stylist showing us dresses was great. Her name was Paige. The manager, Theresa, was beyond incompetent. She condescendingly told Paige to “move faster. Customers like this (us) can never make up their minds...” RIGHT IN FRONT OF US, THE CUSTOMERS, 30 MINUTES INTO OUR APPOINTMENT!! Theresa continued to make passive aggressive comments to our stylist our entire visit. I have previously had positive experiences at this David’s Bridal, but not anymore. Several employees were new. I’m gu... read more
RecommendedGreat experience just sucks i didn’t get to ring the bell :/
Business response:
Thank you so much for your kind words, Aylin. We really appreciate you taking the time out to share your experience with us. Cheers, David's Bridal
RecommendedI highly recommend getting dresses from here! All of the staff was super friendly, let my bridesmaid and I look around multiple times and try on without appointments. They weren't pushy and they were all super nice! I wouldn't go anywhere else for a bridesmaid dress! 10/10.
Business response:
Thank you so much for your kind words, Nicolette. We really appreciate you taking the time out to share your experience with us. Cheers, David's Bridal
Where do I begin? My entire experience with David's has been nothing short of a horrendous nightmare and I was willing to roll with the nonsense up until yesterday when I was left crying ugly tears in your alterations fitting room. But to fully encapsulate the situation for you - allow me to begin at the beginning: I purchased my wedding dress from you back in January - I had an appointment scheduled for 7p.m and was told to go look at some dresses and that someone would be with me shortly. My family and I said great thank... read more
I’m not the type of person to write bad reviews, but I just had to today. I am the bride who is having her wedding next month. I chose to go through David’s Bridal for my bridesmaid dresses. I went to the David’s Bridal in Orland Park, I DO NOT recommend anyone going to this location, not sure if it’s just the location or the company. All my bridesmaid who went to get a fitting done, not only are the workers rude and not helpful, they also do not know what they are doing!! I had to go back a couple times myself along with my... read more
Worse sales lady ever. Why would she keep showing us size 20 or 22 when the bride was a 30-32 dress she couldn’t even try to fit in it to get a idea to see what it looked like. Then she would leave us to help others then tell us to go look at dresses ourselves . I hope she doesn’t work on commission . The smallest rooms to try dresses on. No discounts . We had to pay $11 to put the wedding dress in when the dress already cost 1,000.00 .
Business response:
Hello Sharon, we are so sorry to hear of the frustrations we have caused you. We strive to provide all of our guest with a memorable experience and we are so disappointed to know that we did not provide that for you. We will be sure to share your experience with our executive team. Thank you for taking the time to share your experience with us, Steven E.
I typically don't complain much and give everyone the benefit of the doubt, however every experience I had at Davids Bridal was horrible! Was the only vendor that made me actually cry. From the beginning when I bought my dress I was not given the option to try on a different size, not thinking about it I bought the size they suggested, only to find out this is how they make money on alterations. No one mentioned a slip to me when I bought my dress, and the following visits when I asked about a slip, no one seemed to know wha... read more
Frequently asked questions about David's Bridal Orland Park IL
How is David's Bridal Orland Park IL rated?
David's Bridal Orland Park IL has a 4.8 star rating with 6,347 reviews.
When is David's Bridal Orland Park IL open?
David's Bridal Orland Park IL is open now. It will close at 7:30 p.m.