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David's Bridal Orlando South FL
- Bridal
- Orlando, FL
About this business
Location details
Millenia Plaza, 4665 Millenia Plaza Way Space B-2, Orlando, FL, 32839, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
We went in on September 10th to find brides maid dresses for my daughters wedding we had an appointment. The sales lady was basically no help. We had to find dresses for everybody ourselves, as our sales lady was nowhere to be found until we were told our hour was up and we needed to get measured, so everybody received their dresses, one girls didn’t fit because the sales lady said oh all the girls look about the same size, but she did measure everybody and We left. I did not receive my dress until the middle of October!! Wh... read more
Business response:
Hello, we are truly sorry that you did not receive better service during your recent visit with us. This is not the type of service we expect to provide for any of our guests. We at David's Bridal strive to provide each and every one of our guests with exceptional service from beginning to end, and we are so sorry that is not what you were given. Thank you for taking the time to share your experience. We want you to know that your feedback is taken very seriously, and we will be working to ensure improvements are made. ... read more
Went and tried on wedding dresses and found something simple. I wear a size 14 in dresses but a size 18 was ordered by the attendant. Ordered 3 more dresses for the bridesmaids online. Only 3 dresses came in in August. The last dress I got emails about the possibility of not getting it in time for the wedding. Finally got the last dress in late - thank god it needed no alterations! Went to my fitting on 9/28. Was told the dresses would ready on 10/28 - the wedding is on 10/29. We and picked up the dresses but did not have t... read more
Business response:
Hello Mindy, we are deeply sorry to learn about your recent experience with our alterations team. We at David's Bridal strive to provide each and every one of our customers with exceptional service start to finish, and we sincerely apologize that was not what you were given. We would love the chance to have you back in to address your concerns and to correct any oversights with your garment. Please email us at DBCares@dbi.com (Attn:Orlando South) to return. Best, DBI
I want to thank David's Bridal for successfully ruining my experience in the search for my wedding dress; as well as destroying my dreams at my “dressing fitting” appointment. I never thought I would even get married, but 2021 gave me my person. A genuine friendship quickly turned in to a perfect match. I like to think of my future husband as “my guardin angel” or as I tell my hair clients... "he is my person, no one else was". I was Chuckie’s high school sweetheart, he tells me stories about how he had a crush on me fo... read more
Business response:
Hello Danielle, we are truly sorry that you did not receive better service during your recent visit with us. This is not the type of service we expect to provide for any of our guests. We at David's Bridal strive to provide each and every one of our guests with exceptional service from beginning to end, and we are so sorry that is not what you were given. Thank you for taking the time to share your experience. We want you to know that your feedback is taken very seriously, and we will be working to ensure improvements are ma... read more
Recommendedfound all three dresses very helpful amd satisfied
Business response:
Thank you so much for your kind words, Tonya. We really appreciate you taking the time out to share your experience with us. Cheers, David's Bridal
This is and was by far the worst experience of my life. Customer service is awful. Two dresses ordered and still the sizing is off. They don’t see to want to help you at all. Stay away from this location at all cost!!! Absolutely awful!! I left there in tears and no one cared. I will write a review everywhere about this god awful experience!!!!
Business response:
Hello Nicole, we are so sorry to hear this. We certainly want to help the best we can. Please email us at DBcares@dbi.com (Attn:Orlando South) for more assistance. Best, BrittianyB.
This was my personal google review below.. just copied and pasted it here so people can know it’s all great when you first go in and then they don’t care to accommodate their customers. The women today were amazing and patient with me. I knew what I wanted and they went with it. They didn’t pressure me into anything I didn’t want. Julia and Marialba were amazing and a great team. Thank you ladies As you can tell from my previous post I loved the customer service and had a great time that I went back to get a flower girl dr... read more
Business response:
Hello Melissa, we sincerely apologize that after your initial visit, you and your parties time with us was disappointing. We want our consultants to be providing insightful product knowledge and great service to our guests from beginning to end. So that we can look into this for you and better assist you, please email us at DBcares@dbi.com (attn:Orlando South) with all info above. Best, BrittianyB.
I’m disappointed that a nearly $200 dress has multiple defects even though it was ordered straight from the manufacturer instead of taking what was on the rack. I’m having to pay additional money for a seamstress to fix these problems. I would’ve returned the dress except I won’t have it on time for the wedding. Definitely far overpriced for the quality.
Business response:
Hello Kim, we are so sorry to hear that your dress was not in perfect condition when you received it. We would like to speak further so that we can properly address your concerns. Please email us at DBCares@dbi.com (attn:BrittianyB) with photos of your item so that we can view. Best, BrittianyB.
Today at David’s Bridal Orlando (Mall at Milennia) we had a horrible experience. After spending almost two hours with our consultant Jessica (who was great) we were unkindly greeted by Stephanie who is the floor manager. Long story short: my sister and I went to a bridal expo in Tampa on March 3. We made these David’s Bridal bridesmaid appointments because they were offering the $20 off. We knew the coupon expired but the woman working the booth assured us that they would honor the coupon since we made these appointments at ... read more
Business response:
Hello Carlee. We are deeply sorry for the level of service you received during your time with us. David's Bridal is committed to providing all of our guests with professional customer service and we apologize for not accomplishing this. We will be sure to discuss this experience with management. Thank you, Ellice J.
So disappointed!!!! I ordered my wedding shoes almost 3 weeks ago which they never bothered to let me know that they canceled my order. I desperately need these shoes as I couldn’t find them where I live. They just left me stranded! Now I have only 3 weeks to find my wedding shoes. Thanks Davids Bridal!
Business response:
Hello Lea. We would like to apologize for the lack of communication you received. We want to make sure we update customers on any changes to their order and will work to improve this system. Thank you, Ellice J.
Frequently asked questions about David's Bridal Orlando South FL
How is David's Bridal Orlando South FL rated?
David's Bridal Orlando South FL has a 4.7 star rating with 6,691 reviews.
When is David's Bridal Orlando South FL open?
David's Bridal Orlando South FL is open now. It will close at 7:30 p.m.