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David's Bridal Orlando South FL
- Bridal
- Orlando, FL
About this business
Location details
Millenia Plaza, 4665 Millenia Plaza Way Space B-2, Orlando, FL, 32839, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
I went into this location yesterday with my mother and future MIL to look for my dress. We came in significantly earlier than our scheduled appointment due to finishing up at another shop early and they managed to "squeeze" us in. The shop was busy and the person they assigned to me was a flustered mess. She pulled a few dresses I was interested in and practically threw them at my mom and said she could help me get them on. The dressing room was a tiny little thing with no mirrors and was as dirty as some of the sample dress... read more
Business response:
Hello Catherine, On behalf of David’s Bridal I would like to apologize that your recent visit was not up to standard. Your experience does not reflect what we as a company strive to provide for our customers. I will be sure to pass along your feedback so that our team can grow from it. Thank you, Ellice J.
The staff is unhelpful and only cares about commissions. I will never go here again for any reason and am very upset that I have them so much revenue between alterations, wedding gown and bridesmaids. They don't deserve it. The pin holding fabric together that was found when I got home from alterations was the last straw.
Business response:
Hello Laura, I was upset to hear that your recent visit to our store was not a pleasant one. Here at David’s Bridal we are committed to offering quality service, and I am deeply sorry that we did not provide that for you. I would love to have someone from our management team reach out to you so we can rectify this. Please email me at dbcares@dbi.com (Attn:Ellice) with your contact information so that we can do so. I hope that you give us the opportunity to restore your trust in David’s Bridal. Thank you, Ellice J.
Business response:
Hi Jillian, thank you for your star rating. We are disappointed to see that our team did not provide you with a 5 star experience, and we would like to know where we can improve. Please send us an email to dbcares@dbi.com (Attn:Ellice). Thank you, Ellice J.
We had a terrible experience at David's Bridal (Millenia, Orlando) on Monday December 26, 2016. My youngest sister is getting married in September 2017 and she wanted to purchase her wedding dress at David's Bridal. She lives in Omaha, Nebraska with her fiancee and the rest of us live in various parts of Florida. We are only really all together once a year, usually (as was the case this year) for Christmas. Since it would be the only time we'd all be together until the wedding, my sister, Jill, made an appointment to try on ... read more
Business response:
Hello Kristin. First and foremost on behalf of David's Bridal I would like to apologize for your recent visit to our store. Our number one priority is to ensure our guests have a wonderful experience and I am disappointed that we did not provide that for you and your sister. I would like to have someone from our management team reach out to you so we can rectify this. Please email me at dbcares@dbi.com (Attn:Ellice) with your contact information so that we can do so. Thank you, Ellice J.
Walking in was NOT a good experience at all!! I had a 1 o'clock appt. When I get there, I was NOT greeted. Then got in line to get attended too. While waiting, other ppl walks in, and they get greeted and when the front desk was done helping the ppl that were in front of me, she then turns to them and says "hello, how can I help you." The lady then says "I think they were here first." So I said yes Thank you and walked up to the front desk. I told her I had a 1 o'clock appt. I give her my name and she says "okay, som... read more
I did not like the millennia location even with an appointment I didn't receive any help we picked the dresses we put ourselves in a room we did everything and the lady made it seem like well we're about to close so we don't have the time but than why allow me to make an appointment that late like it was just annoying so I left with no help and no dress
This place is a joke. Terrible customer service, unprofessional and rude. Cheap material and over priced. Stay away
Just had the most unpleasant most disappointing experience today at this facility. So, unprofessional. I got out of work early just to drive 1 hr to have alterations done on a dress and never got it done. Because, an employee did not give me the right information. (Mind you, I had an appointment somewhere else in Kissimmee to get this done and canceled because I thought this place was going to be better) little did I know it was not!!!!. Spoke to 2 managers and none helped me out or try to even take action for my time waste... read more
Frequently asked questions about David's Bridal Orlando South FL
How is David's Bridal Orlando South FL rated?
David's Bridal Orlando South FL has a 4.7 star rating with 6,693 reviews.
When is David's Bridal Orlando South FL open?
David's Bridal Orlando South FL is open now. It will close at 6:00 p.m.