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David's Bridal Portland ME

4.6

About this business

Location details

Mall of Maine, 374 Maine Mall Road, South Portland, ME, 04106, United States

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WeekdayScheduleStatus
Mon10:30 a.m. to 7:30 p.m.
Tue10:30 a.m. to 7:30 p.m.
Wed10:30 a.m. to 7:30 p.m.
Thu10:30 a.m. to 7:30 p.m.
Fri10:30 a.m. to 7:30 p.m.
Sat9:00 a.m. to 7:30 p.m.
Sun10:30 a.m. to 6:00 p.m.
4.62,783 reviews
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NATARSHA's profile image
NATARSHA 
8 years ago

Everyone in the front of the store was amazing, all the girls were very nice and accommodating! The alteration department could use a bit more organization and pay more attention to detail! I received my dress with a stain on the shoulder strap which had not previously been there ( they did unpackage my dress and take the stain out) and on my wedding day we realized the clip on the very back to cover the zipper was missing! Minor things but after all the money you put into having things done it's disappointing to not have th... read more

Business response:

Hello Natarsha, thank you for taking he time to share your feedback with us. We are thrilled to know that you enjoyed your experience at our Portland location. However, we are so sorry to hear that our alterations team has disappointed you, and we appreciate you taking the time to share this feedback so that we can assist our team in correcting these issues. If you would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. Cierra S). Best wishes, Cierra S. 

ANALISE's profile image
ANALISE 
8 years ago

Had some bumps but all smoothed out. 

Business response:

Hello Analise, thank you for taking the time to share your feedback with us, we are so happy to know that your appointment went great. If you need assistance with anything in the future or would like to discuss this further, please send us an email to dbcares@dbi.com (Attn:Cierra). Thank you, Cierra S. 

Sharon's profile image
Sharon 
8 years ago

Great customer service 

Business response:

Hello Sharon, we are thrilled that you received outstanding customer service from us. We appreciate your kind words and we personally thank you for your five star rating. Best Wishes, Cierra S. 

lisa's profile image
lisa 
8 years ago

Staff was friendly and very helpful. 

Business response:

Hello Lisa, thank you for sharing your experience with our Portland team. We are so excited that we were able to provide you with the top notch customer service we strive for. Best Wishes, Cierra S. 

Abby's profile image
Abby 
8 years ago

It was so much fun! Chloe was awesome! 

Business response:

Hello Abby. Thank you for sharing! We are so glad you had so much fun during your appointment. Congratulations and best wishes! Ciara D. 

LISA's profile image
LISA 
8 years ago

My daughter was fitted to a dress that I thought was a little too snug in the chest. I question whether we should go up a size, but the person helping us didn't think we should, because it was already too big in the hips. We bought it & scheduled a fitting for two months later (it needed to be hemmed & taken in). When we returned for the fitting, it barely zipped up in the back/chest area. I should have trusted my instincts & bought the next size up. My daughter was so upset. She shopped early for her prom dress, and found ... read more

Business response:

Hello Lisa, we are so happy to know that your daughter had her beautiful dress for prom. It sound like our Portland team did an amazing job making sure your daughter had her perfect dress! Thank you for taking the time to share your kind words for Tammy! We will definitely pass along your praises! We would love to see how gorgeous your daughter looked in her dress, and encourage you to visit our Facebook page and post pictures from the big day! Best wishes, Cierra S. 

Jennifer's profile image
Jennifer 
8 years ago

Love the girl who helped us pick the dresses out. She was the best. Def look forward to going back 

Business response:

Hello Jennifer, thank you for sharing your experience with our team in Portland. We are so excited that we were able to provide the stellar customer service you were looking for. Congratulations and best wishes! Ciara D.  

Carrie's profile image
Carrie 
8 years ago

Made trying on and purchasing my bridesmaid dress very easy 

Business response:

Hello Carrie, thank you so much for your feedback! We are so happy that we were of great service to you! If you need assistance with anything in the future, please send us an email to dbcares@dbi.com (Attn:Cierra). Thank you, Cierra S. 

MELISSA's profile image
MELISSA 
8 years ago

My daughters prom and everyone was extremely nice. 

Business response:

Hello Melissa, thank you so much for your feedback! We are so happy that we were of great assistance to you! If you need assistance with anything in the future, please send us an email to dbcares@dbi.com (Attn:Cierra). Thank you, Cierra S. 

Frequently asked questions about David's Bridal Portland ME

How is David's Bridal Portland ME rated?

David's Bridal Portland ME has a 4.6 star rating with 2,783 reviews. 

When is David's Bridal Portland ME open?

David's Bridal Portland ME is open now. It will close at 7:30 p.m.