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David's Bridal Robinson PA
- Bridal
- Pittsburgh, PA
About this business
Location details
6525 Robinson Centre Drive, Robinson Station, Pittsburgh, PA, 15205, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
Just went to try to find my wedding dress no one greeted or said anything to me. Looking for someone to help and it never showed.
Business response:
Hello Tanai, we are deeply sorry to hear that your recent visit left you feeling uncertain. We would love to have you back for a more personal visit. Please email us at Dbcares@dbi.com (Attn: city/location) so we can set up a comeback appointment for you. Thank you, DBI.
One very disappointed customer… I’ve been waiting for a follow up survey after our appointment this weekend but haven’t received one. We went to the store for my maid of honor. Prior to going we basically had a dress in mind from searching the David’s bridal website. We arrive at the store and had to wait 10 minutes or more before someone acknowledged us. No really a problem because the greeter was on the phone with a client scheduling. After the fact and our total experience though, she could have asked the call to hold a... read more
When I first went into this store the staff was more then helpful. The sales woman Colleen was very helpful to my mother and I on finding last minute dresses for my brother's Wedding. When I tried on the dress I purchased, I simply had it on not even 5 minutes. I did not inspect every dress I had tried on. I believe I tried on 3 or 4 dresses at this location. When I made my purchase, the clerk had told me I had 7 days to return the dress if I changed my mind and get a full refund. If I were to bring the dress back after the ... read more
Business response:
Hello Katie, we cannot apologize enough for the service you received during your recent visit with our Robinson location. Our goal as a company is to provide exemplary service to all of our guests and it hurts us when we hear that we did not accomplish that. Thank you for sharing your feedback, our team will be sure to address this behavior with our corporate team. DBI
Completely disappointed with my experience here. The alterations were done so poorly. I complained about them at pick up and was told that they weren’t going to do anything about it. I forwarded my complaint on to management.. it took them a week and several follow up e-mails to get ahold of me after I was promised I’d hear something days prior. Their fix was to reimburse me for the bra (because it was the wrong one - their staff picked it out) and $50 because the hem line wasn’t “standard.” I asked what it mattered if ... read more
Frequently asked questions about David's Bridal Robinson PA
How is David's Bridal Robinson PA rated?
David's Bridal Robinson PA has a 4.8 star rating with 4,670 reviews.
When is David's Bridal Robinson PA open?
David's Bridal Robinson PA is closed now. It will open tomorrow at 10:30 a.m.