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David's Bridal Springfield IL
- Retail
- Springfield, IL
About this business
Location details
Southwest Plaza III, 3201 South Veterans Parkway, Springfield, IL, 62704, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
We worked with Amy in alterations, and we had a great experience with her. She is so positive and kind, and she willingly adapted around out crazy schedule. Thank you, thank you!!
Business response:
Hello Emily, thank you for sharing such a great review of our team in Springfield. We are so excited that we were able to provide the stellar customer service you were looking for. Best wishes. Ross A.
When I bought my dress originally I was told to buy a size up to ensured it fit better even though the dress I tried on fit pretty well. When I went to get my dress altered there were so many alterations and I wasn't feeling very comfortable in my dress which led to a poor review. A few days later Amy, the alterations manager, called me and told me they had my dress in a size smaller than the one i bought and asked me if i would like to try the dress on again. And if I felt more comfortable she would exchange the dress and r... read more
Business response:
Hi Lauren! Thank you so much for providing such a great review of our team in Springfield. We are happy to hear we were able to provide the type of service we strive for. Have a great time at your event and best wishes. Ross A.
At first things were great... Until the lady checking us in and Lauren (consultant) knew the color of my MOH/BM dresses and we show her which dresses the girls wanted to try on.. an hour later after we finally got everything figured out and which dresses to buy it wasn't until she was on my 3rd girl that she realized my color didn't come in the style dresses that we had picked out. It would have been wonderful to know this before my girls and myself falling in love with everything and spending an hour trying to decide. Not o... read more
Business response:
Hello Chelsie, thank you for taking the time to provide us with your feedback. Were you able to find a dress that you were interested in? We apologize for the experience you had in store. This is not the way any of our consultants are supposed to treat our guests. If you are interested in returning with a different stylist please email our corporate address dbcares@dbi.com (Subject: Attn Ross A) Best wishes. Ross A.
At first things were great... Until the lady checking us in and Lauren (consultant) knew the color of my MOH/BM dresses and we show her which dresses the girls wanted to try on.. an hour later after we finally got everything figured out and which dresses to buy it wasn't until she was on my 3rd girl that she realized my color didn't come in the style dresses that we had picked out. It would have been wonderful to know this before my girls and myself falling in love with everything and spending an hour trying to decide. Not o... read more
Business response:
Hello Chelsie, thank you for taking the time to provide us with your feedback. Were you able to find a dress that you were interested in? We apologize for the experience you had in store. This is not the way any of our consultants are supposed to treat our guests. If you are interested in returning with a different stylist please email our corporate address dbcares@dbi.com (Subject: Attn Ross A) Best wishes. Ross A.
The consultants were all very friendly and patient during my visit. Julie was amazing as she listened to what I wanted and was able to help me find the gown of my dreams. I can't thank Julie enough!!!
Business response:
Hello Angela. Thank you so much for sharing your experience with our Springfield team. Have a great time at your event and thank you for choosing David’s Bridal. Ross A.
Laken assisted one of my bridesmaid in choosing her dress. She also helped me to change the bridesmaid color in the computer system and checked for me to see if any of my bridesmaids had ordered. She was very helpful!
Business response:
Hello Brianne, thanks for sharing your experience! We are so excited that Laken was able to provide exceptional service to you and your bridesmaids during your visit at the Springfield store. Congratulations and best wishes. April B
Absolutely wonderful stylist was friendly and helpful. Very patient. 10/10
Business response:
Thank you for your rating Alexa. We are more than happy to assist. If you would like to share more or have any questions contact us at dbcares@dbi.com (Subect: Attn Ross A) Best wishes. Ross A
Julie was such a huge help on a special day! We tried multiple dresses and I fell in love with quite a few, Julie helped find the right details such as a belt, veil, jewerly to help me make my decision. I said yes to the dress and I am very happy with the price and experience I had with Davids Bridal!
Business response:
Hello Tiffany! Thank you so much for sharing your experience with us. Congratulations to the future bride and best wishes. Ross A.
Very helpful with picking out and trying on dresses.
Business response:
Hello Haley, thank you so much for sharing your experience with us. We are excited to know you were satisfied with our service. Congratulations and best wishes. Ross A.
Frequently asked questions about David's Bridal Springfield IL
How is David's Bridal Springfield IL rated?
David's Bridal Springfield IL has a 4.7 star rating with 1,445 reviews.
When is David's Bridal Springfield IL open?
David's Bridal Springfield IL is open now. It will close at 7:30 p.m.