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David's Bridal Tacoma WA
- Retail
- Tacoma, WA
About this business
Location details
Tacoma Mall, 4502 South Steele St. Ste #413-A, Tacoma, WA, 98409, United States
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Nicole was very nice but she had a lot going on... I tried on a bridesmaid dress and left... I might be back maybe at an earlier time when they're not so busy.
Business response:
Hello Brenda, we are very sorry to hear that your trip to David’s Bridal was less than satisfactory. It is our mission to give our customers the “once in a lifetime” experience that they deserve & will use your feedback to ensure we do not fall short of exceptional service in the future. If you would be willing to give us another chance or would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. Jessica H). Best Wishes, Jessica H.
The gal I worked with seemed very knowledgeable and was extremely pleasant to work with. She was very prompt and knew exactly what would go great with my dress and even tried to save me money.
Business response:
Hello Sara, thank you so much for sharing your experience with us. We are excited to know you were satisfied with our service. Congratulations and best wishes! Jessica H.
The staff at David's was very nice and my appointment started on time. It was a very busy day in the store, so I assume that is why the person I had an appointment with was also assigned to someone else at the same time. I felt like my appointment was rushed and that a lot of the time I was by myself as the attendant was helping the other person. Nevertheless, I came home with the perfect dress for my event and I am excited to wear it. If I ever need a special occasion dress again, I will certainly go back to David's.
Business response:
Hi Laura, we are so sorry to see that our team did not provide you with 5 star service. We appreciate you taking the time to share this feedback so that we can assist our team in correcting these issues. If you would like to talk with us further about this, please send us an email to dbcares@dbi.com with the store location and ATTN Jessica H in the subject line. Thank you, Jessica H.
I went dress shopping before but was super unsastusfied with the service and the choice of dresses. A friend recommended davids bridal so we went and I'm so glad I did. It was the first time I felt like a bride. I found my dream dress within my budget.
Business response:
Hi Amy, congratulations on finding your dream dress, how exciting! We are thrilled to hear that our team exceeded your expectations. Thank you so much for sharing your memorable experience with us. Best Wishes, Jessica H.
The person helping me didn't get the right size. She said it fit me great but then when I went into alterations they wanted to size down on almost everything on the dress, which was about $300. Couldn't you have just given me the right size in the first place? Now I'm going to have to go through my wedding with a dress that's slightly too big for me.
Business response:
Hello Tanya, we can’t apologize enough for your recent experience. Shopping for a bridal gown is such a special moment and we’re disappointed that your visit fell short of your expectations. Please know that we value the feedback that we receive from our customers, as it allows us to improve the service that we offer. We hope that you’ll take a moment to email us at DBCares@dbi.com ATTN: Jessica H. & the store location in the subject line with your daytime phone number so that we can learn more and see if there’s an opportun... read more
Best experience at Davids Bridal thanks to Nicole! She was able to save us money and exchange a dress that didnt fit my wife anymore (she lost weight since she bought the dress). She also was able to apply military discount - which was never mentioned to us before. Thank you Nicole!
Business response:
Hi Herbert, we are thrilled to hear that thanks to Nicole your wife had the best experience with our Tacoma store. Thank you for taking the time to share this wonderful feedback with us. Best Wishes, Jessica H.
Nicole is amazing!! She saved us hundreds of dollars and got me into the correct size dress - less than a week before my wedding!
Business response:
Hi Aja, thank you so much for taking the time to share this amazing experience with Nicole at our Tacoma store. We are thrilled that Nicole was able to get you into the right size dress and save you hundreds of dollars right before your wedding day. Best Wishes, Jessica H.
I was so pleased with the quality of service! Every associate was friendly, polite, and took their time to assure my experience was exceptional. I highly recommend giving the Tacoma location a try when picking out your wedding dress! Thank you!
Business response:
Hi Shauna, we are thrilled to hear how pleased you were with the service our team at the Tacoma store provided you during your recent visit.. Thank you so much for taking the time to share your memorable experience with us. Best Wishes, Jessica H.
Frequently asked questions about David's Bridal Tacoma WA
How is David's Bridal Tacoma WA rated?
David's Bridal Tacoma WA has a 4.7 star rating with 4,589 reviews.
When is David's Bridal Tacoma WA open?
David's Bridal Tacoma WA is permanently closed.