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York Town Center, 2821 Concord Road, York, PA, 17402, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 9:00 p.m. | |
| Tue | 10:30 a.m. to 9:00 p.m. | |
| Wed | 10:30 a.m. to 9:00 p.m. | |
| Thu | 10:30 a.m. to 9:00 p.m. | |
| Fri | 10:30 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 7:30 p.m. |
It was way too small and to many people and there was no room to breathe let alone move
I went to pick up my dress from alterations. Let me just say, it's upsetting to see your dress with pins still in it. I had been told it was ready. They tried really hard to get me to put cups in the bust area even after I told the lady over and over I did not want them. I already paid more in alterations then I did for the dress and I was so happy all I wanted was to bring it home. They finally stopped trying to get me to do more alterations, took the pins out and let me take it. After such a great experience picking oit my... read more
Well, it started out okay. My girls tried on so many dresses to find one we all agreed on. They all fell in love with one dress. I told the girl multiple times my colors. MULTIPLE! And that we wanted the coral reef color for dresses to match the groomsmen. Come to find out...at CHECKOUT they don't make the dress in the coral reef anymore... do you know how stressful that is to hear for a bride? Especially since I had a few girls that were out of town to come together and pick a dress. And they basically were kicking us out o... read more
Business response:
Hello Shanna. On behalf of David’s Bridal I would like of offer our deepest apologies. We strive to make sure our guests are well informed of all of their options and I am sorry that in this situation that did not occur. David's Bridal offers quality products both in store and online, and I am sorry if our team insinuated otherwise. I would love to have someone from our management team follow up with you on your experience. Please email me at dbcares@dbi.com (attn.:Ellice) with your contact information as well as the store l... read more
Went yesterday with my daughter and her wedding party. Everything was ok at first. The girl working with us was new and a little scatter brained. But after they true on a few different styles and the maid of honor changed her mind on the style she wad wears it would match better. We were disappointed when they asked several times what her colors were and we said coral and mint. To be told when we checking out to order the dress for them to tell us the style they picked doesn't come in coral. It's a little disappointing to sp... read more
Business response:
Hello Melissa, on behalf of David’s Bridal I would like to offer our apologies. We strive to make sure our guests are well informed of their options and I am sorry that in this situation that did not occur. We appreciate you taking the time to leave us some feedback. Ellice J.
Went yesterday with my daughter and her wedding party. Everything was ok at first. The girl working with us was new and a little scatter brained. But after they true on a few different styles and the maid of honor changed her mind on the style she wad wears it would match better. We were disappointed when they asked several times what her colors were and we said coral and mint. To be told when we checking out to order the dress for them to tell us the style they picked doesn't come in coral. It's a little disappointing to sp... read more
Business response:
Hello Melissa. We would like to sincerely apologize for any inconvenience caused. David's Bridal is committed to making sure that we provide our guests with excellent service and accurate information. We are upset to hear about your time with us and will be speaking to management. Thank you for bringing this to our attention. Thank you, Ellice J.
Worst experience with alterations. They ruined my wedding dress experience completely after ripping me off $350. I couldn't even let them finish my dress!! HORRIBLE HORRIBLE!! One of the worst things is I asked to have my fabric saved when I went in they gave me fabric to the wrong dress and told me it was mine!! The fabric is only 1 out of about 10 things that went wrong with my dress!!! Going back later this month to tell them everything that went wrong. A bride should NEVER NEVER feel this way with her wedding dress. I wi... read more
Shame on you David's Bridal for charging more to alter a bridesmaid dress than the dress cost. My niece was just there--you originally quoted her $60 to $75 and then charged $145. I'm making sure the rest of the girls find someplace else to have their dresses altered.
David's Bridal York PA has a 4.7 star rating with 4,214 reviews.
David's Bridal York PA is closed now. It will open at 10:30 a.m.