Davison

Business response:

To Ms. ******* ******* – You have been a valued client since first contacting Davison in 2012. Regrettably, your posted comments are defamatory and false. Davison provided its services with your express written permission and authorization. Further, the services were provided to your documented satisfaction. While it is unfortunate that no corporation has licensed your product, that fact does not provide a basis for your defamatory comments. All services were completed by July 2015. Now, more than two years later, you post t... read more

Business response:

To Mr. ****** ******* – You have been a valued client since first contacting Davison In August 2016. Customer concerns upset everyone and our staff works very hard to troubleshoot them so communication errors are kept to a minimum. A review of your file indicates that all services to date have been provided with your express written approval and authorization. While it is unfortunate that your product idea have not been licensed, that fact does not negate the services that were provided, nor does it give a valid basis for yo... read more

Business response:

To Ms. **********– You have been a valued client and we understand that customer service is vital in all businesses and is imperative when operating a successful business. Customer concerns upset everyone and our staff works very hard to troubleshoot them so communication errors are kept to a minimum. Davison’s last contact with you, prior to this post, was in April 2016, more than a year ago. This significant delay bears on the credibility of your comments which are misleading and inaccurate. Davison performed the services ... read more

Business response:

To Mr. ****** ******; Customer concerns upset everyone and our staff works very hard to troubleshoot them so communication errors are kept to a minimum. Unfortunately, the comments in your post are defamatory, false, and misleading. While on-line complaint sites serve a valuable service in facilitating communication, they are not a valid forum for individuals to vent their frustration at the expense of a company and its dedicated employees. From the time of an initial contact, through the research and development of a new pr... read more

Business response:

To Mr. ***** *****; You have been a valued client and we understand that customer service is vital in all businesses and is imperative when operating a successful business. Customer concerns upset everyone and our staff works very hard to troubleshoot them so communication errors are kept to a minimum. Unfortunately, the comments in your post are false, misleading, defamatory, and unsubstantiated. While on-line complaint sites serve a valuable service in facilitating communication, they are not a valid forum for individuals ... read more

Business response:

To Mr. Dale Hebbe – We understand that providing a respectful and professional interaction with anyone that contacts the business is vital when operating a successful business. From your comments, and a review of your file, it is apparent that your contact with Davison was not as professional as should have been expected. For that, Davison extends its apology. However, that does not provide a valid basis for your comments. While on-line complaint sites serve a valuable service in facilitating communication, they are not a va... read more

Business response:

To Ms. Donna Marie Salandy – You have been a valued client since first contacting Davison in November 2013. Regrettably, your posted comments are defamatory and false. Davison provided its services with your express written permission and authorization. Further, the services were provided to your documented satisfaction. While it is unfortunate that no corporation has licensed your product, that fact does not provide a basis for your defamatory comments. The simple truth is; innovation and new product development is not ri... read more

Business response:

To Mr. ******* ****** – We understand that customer service is vital in all businesses and is imperative when operating a successful business. Unfortunately, the comments in your post are false and defamatory. While on-line complaint sites serve a valuable service in facilitating communication, they are not a valid forum for individuals to vent their frustration at the expense of a company and its dedicated employees. New product development is not right for everyone. You have to be willing to accept that it is a high risk w... read more

Business response:

To Mr. ***** ****** – It is disheartening to read your comments. You have been a valued client since first contacting Davison in 2014. You have submitted three projects, two of which were developed into product samples and one of those was actually licensed. As recent as May 2, 2017 you described yourself in an e-mail as Davison’s “biggest fan”. Unfortunately, the comments in your post are false, misleading, defamatory, and unsubstantiated. While on-line complaint sites serve a valuable service in facilitating communication,... read more