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Dean Rizzi at Rate (NMLS #237278)

4.9

About this business

Location details

41 Freelon Street, San Francisco, CA, 94107, United States

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WeekdayScheduleStatus
Mon09:00 a.m. to 5:00 p.m.
Tue09:00 a.m. to 5:00 p.m.
Wed09:00 a.m. to 5:00 p.m.
Thu09:00 a.m. to 5:00 p.m.
Fri09:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.9123 reviews
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Mari A.'s profile image
Mari A. 
rating
9 years ago

Dean Rizzi has been assisting us with various mortgage loans (personal and investment properties) for approximately 20 years. Guaranteed Rate provides a personal, honest and efficient service. We highly recommend Guaranteed Rate to all our family and friends. 

John M.'s profile image
John M. 
rating
10 years ago

Dean Rizzi and his team are very professional, very knowledgeable, and made both my initial mortgage and my re-finance two years later a seamless and well informed experience. Their experience and guidance through the whole process and their attention to detail made me confident they had my best interest in mind. They answered every question and provided clearly defined steps of our progress in the whole loan application process. I highly recommend Dean and his team. 

Adam L.'s profile image
Adam L. 
rating
10 years ago

I can't say enough good things about my experience with Dean and the whole Guaranteed Rate team. He was all the things you'd expect (responsive, clear, accountable) as well as a number of things you'd only hope for (friendly, calm demeanor and incredibly knowledgable in the jumbo space in particular). It was our first home purchase and we had a couple unconventional things that he was able to navigate and communicate with the lender without any problem. Basically, highest possible recommendation. 

Kim M.'s profile image
Kim M. 
rating
10 years ago

I had originally began my loan process with another lender, but I was unsatisfied with the poor quality service that I was receiving. My real estate agent sensed my frustrations and recommended that I reach out to Dean at Guaranteed Rate. BEST DECISION EVER. Dean and his team were so pleasant to work with. They answered all my calls and emails and made it very easy to have open communication throughout the entire process. Also, the secure web portal is a major plus! It is very user friendly and made it so easy to upload docu... read more

D F.'s profile image
D F. 
rating
10 years ago

Dean Rizzi, Chance Haynie, and the rest of the team at Guaranteed Rate were very responsive, which helped in closing on our home refi on time. Would definitely use their services again, and highly recommend them. 

Carl H.'s profile image
Carl H. 
rating
10 years ago

We were recommended to Dean Rizzi's team at GuaranteedRate by our real estate agent, who in her many years working with him has had nothing but positive experiences with him. This was our first mortgage loan; we were apprehensive about the process. I left a message with Dean. He responded very quickly, and within about 10 minutes we had hashed out the contours of what the loan would be (this turned out to be accurate). The first step was to apply using the online system offered by GuaranteedRate. Online encryption is stron... read more

Tiffany S.'s profile image
Tiffany S. 
rating
10 years ago

We just purchased our first home in San Francisco and thanks to Dean and his team the whole process went without a hitch. They were extremely wonderful to work with and their customer service is exceptional!!! 

Anne B.'s profile image
Anne B. 
rating
11 years ago

My husband and I used Guaranteed Rate services to refinance our mortgage and we received excellent service from Dean Rizzi and his team. Dean was very courteous and helpful and everyone on his team was extremely professional and competent. We were able to go through the process without any problems, always feeling like we were being treated with the highest level of customer service. I would recommend Dean's services to anyone looking for a home loan to buy or refinance. 

Edi M.'s profile image
Edi M. 
rating
11 years ago

We just did it again with Dean and his team. He is now also part of a corporate structure that gives them a greater access to more lender choices for his clients. There is no one else that I would use. That said, there is a bit of a problem in general with every company I am working with these days, and that is a lack of thoroughness and professionalism from the frontline staff. I hope there will be a little more training done to encourage all employees to read emails thoroughly and not ask clients for the same item multiple... read more

Frequently asked questions about Dean Rizzi at Rate (NMLS #237278)

How is Dean Rizzi at Rate (NMLS #237278) rated?

Dean Rizzi at Rate (NMLS #237278) has a 4.9 star rating with 123 reviews. 

When is Dean Rizzi at Rate (NMLS #237278) open?

Dean Rizzi at Rate (NMLS #237278) is closed now. It will open at 9:00 a.m.