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1125 E Campbell Rd, Suite 200, Richardson, TX, 75081, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Great customer service! They keep in contact with me and update me often. The reps also TEXT me, which is greatly appreciated! Voicemails are a hassle. So far, I have one credit card settlement fully negotiated. It only took approximately 6 months. Also, I am only going to be paying back half of my total debt!
Business response:
Hi, ******. Thanks for taking the time to share your positive experience. We truly appreciate it!
I just completed this section and hit the "leave review" then hit the back arrow before I realized that I was to leave my personal information. I lost the page but don't know if you received it. In a nutshell. These are hardworking people trying their best to alleviate the mess you and I have made to our credit, for ANY reason. I would be more than willing to repeat(not verbatim) the AAA+ rating I bestowed upon DEBT BLUE. Right off the bat, they told me exactly how they work. I've been with them 6 1/2 months now. In short, I... read more
Business response:
Hi, ******* Thanks for taking the time to share your positive experience. We truly appreciate it!
After 3 1/2 years I'm finally clear of my debt.Thank You Debt Blue.
Business response:
Hi, *********. We are thrilled to learn that you had a positive experience with us! Thank you for taking the time to share your feedback!
A great service! Provided regular updates on progress in settlements, and always professional during phone calls and other correspondence. Helped in settling all debts I had, thank you DebtBlue!
Business response:
Hi, ****** Your feedback is highly appreciated. Thank you for the review!
They have been easy to talk to. Pleased with the progress they have made
Business response:
Hi, *****. Thanks for taking the time to share your positive experience. We truly appreciate it!
I've been with them for over 6 months and at first it was a bit rough as far as my credit taking the hit but it has slowly gotten better and I will have have settled 3 of my debts before July of this year and I couldn't be more relieved. It was a simple process after you know what to expect and they really do get the best offer and settle for way less. I am in the program for a while but I know I am on the right track with them. I highly recommend them to anyone looking to repair their credit.
Business response:
Hi, ****. We appreciate the kind words and are glad we could provide you with a positive experience!
This company is a very good company. They offer a legal protection program to help with the creditors in the situation of harassment or threats of summons. They also offer a FastTrac Loan plan after 7 months of timely payments. This will allow you to pay off your debts within 8 months of the program at the settlements discounted. People that are complaining are not utilizing all of the tools given to complete the program.
Business response:
Hi, ****** Your feedback is highly appreciated. Thank you for the review!
I've only been with this program for a few months and I've seen the progress in my report so I'm thrilled to know that I'm in good hands !!!!
Business response:
Thanks, *********, for the awesome feedback!
It's a growing company and continues to get better every year. The only thing is when I send them something from a creditor showing important numbers they need to know in order to finalize my debt from that creditor, I get an email saying this is something I should deal with and not them. I recognize where certain customer service agents need further training and be updated. thank you!
Business response:
*******, Thank you so much for the feedback. We are always striving to be better and found your comment very helpful. Thank you for allowing us to be your partner in your journey to financial independence!
Debt Blue has a 4.8 star rating with 6,069 reviews.
Debt Blue is open now. It will close at 8:00 p.m.