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Debt Blue
- Financial Services
- Richardson, TX
About this business
Location details
1125 E Campbell Rd, Suite 200, Richardson, TX, 75081, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Doing a GREAT job so far, in settling my debt!!!
Business response:
We appreciate the amazing feedback, *****! Thank you!
Easy process. Feeling secure with dealing with my creditors. Couldn't be happier.
Business response:
Thank you so much, *****, for the outstanding feedback. We are so glad you chose us to help you on the road to financial independence.
I just started the program. So far I am ok with it
Business response:
Thanks for the feedback, ****! We appreciate the opportunity to help you on your journey to financial independence.
I just started this program but you have been very helpful so far and very kind. I hope l didn't make a mistake. By these reviews I've been reading l don't know
Business response:
Hi, ****** Thank you so much for rating your experience with us so highly! We will continue to be helpful and kind as we work tenaciously to get the best resolution we can for each of your accounts. We look forward to your graduation day when we can celebrate together your financial independence. If you ever have any questions, please give us a call. (XXX) XXX-XXXX
I gave 3 stars because at first they were very nice and friendly. I set up the program and it really bothered me that they let my accounts go for 3-6 months before any payment or settlement would start. I questioned them about leaving my payment and companies in the lurch. They assured me that it would only be temporary and that when they had "funds" they could negotiate with the credit cards, etc. They also said they would make sure that no legal action would come against me. The more and more I thought about it, I decided ... read more
Business response:
We are currently reviewing Ms. ********* file and will respond once we have had time to review..
Great company and was able to help settle my debt especially with bank of america , dont understand why they dont have more commercials. Give them a chance to help cause i was skeptical myself.
Business response:
Thank you *****! DebtBlue has worked with Bank of America for years! Glad we could help you!
Don't do it. Buyer beware! They will sell you a pipe dream and assure you that your problems will be solved, they trick you in to believing it, they pray on people wanting to get out of debt, they know were desperate to have some relief. I had agreed to a settlement offer 3 payments of $3xx, FANTASTIC! 5 months later I get an email statement from the creditor saying that I still owe them. I called the creditor and they said that debtblue failed to pay them on time so the settlement was voided. Debtblue got their money, and I... read more
Business response:
Were sorry to hear about this experience and understand how frustrating this situation has been. This is not the level of service we strive to provide.While we cant discuss account details publicly, we want to confirm that this matter has already been escalated internally to our Client Advocacy and leadership teams. We are actively reviewing the situation and working toward the best possible resolution, with continued direct communication.We appreciate the feedback and the opportunity to address these concerns.
Was told they could help me settle 5 accounts-they were only able to settle 1. Am at an amount that was way higher than the company was willing to settle with me for (I got a settlement offer right after I signed with debt blue so I couldnt accept it). Settlement amount was $2200-I made an additional large addition to my account in order to pay it off quicker. The total amount paid for this? $4400. Even with paying it off months and months ahead of time. They trick you into believing the fees wont be astronomical but they ar... read more
Business response:
Were sorry to hear youre disappointed. Settlement results and timing can vary based on creditor policies and when offers are presented, and not all accounts resolve at the same pace. All program fees are fully disclosed upfront and outlined in the enrollment agreement. We will be researching the details of your account and reaching out to discuss any possible resolutions to your concerns.
I had two accounts with a creditor Credit One. When you give POA ..DebtBlue has your correspondence go to their mailing address and I was unaware of that. So I didn't get to see any settlements the creditor had to offer or anything. Instead they sent me to a collection agency called ********* which ended up being a nightmare. They took out a civil summons against me for both accounts separately one was 2600.00 and the other was 1400.00. My family paid the 2nd one (1400 ) off. I am paying for legal thru the program ******** *... read more
Business response:
Were truly sorry to hear about the hardship youve experienced and understand how stressful this situation has been for you and your family. When a Power of Attorney is established, creditor correspondence is directed to our office so we can negotiate on our clients behalf; however, we understand how this can feel frustrating if expectations werent clear. Legal actions can still occur in some cases despite ongoing negotiations, which is why litigation support options are available. We will be researching the details of your a... read more
Frequently asked questions about Debt Blue
How is Debt Blue rated?
Debt Blue has a 4.8 star rating with 6,069 reviews.
When is Debt Blue open?
Debt Blue is open now. It will close at 8:00 p.m.