Debt Blue

4.8

Financial Services
Richardson, TX

About this business

Finance Debt Relief Services Financial Advising Financial Services

Location details

1125 E Campbell Rd, Suite 200, Richardson, TX, 75081, United States

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Weekday	Schedule	Status
Mon	8:00 a.m. to 8:00 p.m.
Tue	8:00 a.m. to 8:00 p.m.
Wed	8:00 a.m. to 8:00 p.m.
Thu	8:00 a.m. to 8:00 p.m.
Fri	8:00 a.m. to 8:00 p.m.
Sat	9:00 a.m. to 2:00 p.m.
Sun	Closed

4.86,082 reviews

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Christine B L

4 years ago

I've only been with this program for a few months and I've seen the progress in my report so I'm thrilled to know that I'm in good hands !!!!

Business response:

Thanks, *********, for the awesome feedback!

Candace W

4 years ago

It's a growing company and continues to get better every year. The only thing is when I send them something from a creditor showing important numbers they need to know in order to finalize my debt from that creditor, I get an email saying this is something I should deal with and not them. I recognize where certain customer service agents need further training and be updated. thank you!

Business response:

*******, Thank you so much for the feedback. We are always striving to be better and found your comment very helpful. Thank you for allowing us to be your partner in your journey to financial independence!

Jerry J

4 years ago

Doing a GREAT job so far, in settling my debt!!!

Business response:

We appreciate the amazing feedback, *****! Thank you!

Chris Z

4 years ago

Easy process. Feeling secure with dealing with my creditors. Couldn't be happier.

Business response:

Thank you so much, *****, for the outstanding feedback. We are so glad you chose us to help you on the road to financial independence.

Ella W

4 years ago

I just started the program. So far I am ok with it

Business response:

Thanks for the feedback, ****! We appreciate the opportunity to help you on your journey to financial independence.

Kathy R

4 years ago

I just started this program but you have been very helpful so far and very kind. I hope l didn't make a mistake. By these reviews I've been reading l don't know

Business response:

Hi, ****** Thank you so much for rating your experience with us so highly! We will continue to be helpful and kind as we work tenaciously to get the best resolution we can for each of your accounts. We look forward to your graduation day when we can celebrate together your financial independence. If you ever have any questions, please give us a call. (XXX) XXX-XXXX

Karen

4 years ago

I gave 3 stars because at first they were very nice and friendly. I set up the program and it really bothered me that they let my accounts go for 3-6 months before any payment or settlement would start. I questioned them about leaving my payment and companies in the lurch. They assured me that it would only be temporary and that when they had "funds" they could negotiate with the credit cards, etc. They also said they would make sure that no legal action would come against me. The more and more I thought about it, I decided ... read more

Business response:

We are currently reviewing Ms. ********* file and will respond once we have had time to review..

Steve G

4 years ago

Great company and was able to help settle my debt especially with bank of america , dont understand why they dont have more commercials. Give them a chance to help cause i was skeptical myself.

Business response:

Thank you *****! DebtBlue has worked with Bank of America for years! Glad we could help you!

gem G.

2 months ago

In October 2022, I enrolled 9 accounts in the DebtBlue debt settlement program. 4 accounts were settled for less than the original balance. 3 other accounts that appeared to be settled for less actually exceeded the original balance once DebtBlues fees were included.May 2024, I notified DebtBlue that I received court papers from one of my creditors and was instructed to send the documents to their legal partner, *****************************, they had me sign a power of attorney so they could represent me. Despite repeated c... read more

Business response:

Hello, Mr. ****** We are very sorry to hear about your experience and understand how concerning and frustrating this situation has been. We are carefully reviewing the matters you raised and will be reaching out directly once we have completed our review so we can discuss the best possible path forward. Thank you for your patience and the opportunity to look into these concerns.