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del Lago Resort & Casino

4.2

About this business

Location details

1133 NY-414, Waterloo, NY, 13165, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 3:00 a.m.
Tue8:00 a.m. to 3:00 a.m.
Wed8:00 a.m. to 3:00 a.m.
Thu8:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.215,650 reviews
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Heather's profile image
Heather 
a year ago

Rooms are large and well decorated. Casino was quite large also. Had a great dinner at Sociale Cafe. Fairly close to the outlet shopping 

Business response:

Heather, We're glad to hear about your great visit to our resort and that you found our location convenient to the Waterloo Premium Outlets. We hope you return again soon. 

Brenda's profile image
Brenda 
a year ago

We stay there all the time, love it!!! 

Business response:

Brenda, Your continued loyalty and patronage is always appreciated. Our team understands the importance of delivering the best possible experience for our guests. We look forward to continue visits and additional opportunities to provide great service! 

Michelle's profile image
Michelle 
a year ago

I liked the free coffee, lol 

Business response:

Michelle,Your feedback is greatly appreciated and we're glad to hear you enjoyed the complimentary beverage stations offered on the gaming floor. We hope you return again soon. 

Linda's profile image
Linda 
a year ago

Alexis at check in was awesome! The hotel is smoke free which we love, esp as a cancer survivor. 

Business response:

Linda, We appreciate your feedback about your Hotel stay and are elated to hear about your great check-in experience. Positive comments regarding team members is always uplifting and puts a smile on their face. We've shared your comments with the appropriate team member! Based on your great experience, we hope you choose to return again soon. 

Michael J.'s profile image
Michael J. 
a year ago

Good time 

Business response:

Michael J., We appreciate your feedback and are glad to hear you had a good time. We hope you return again soon. 

Richard's profile image
Richard 
a year ago

Classy. Very nice. Awesome rooms. 

Business response:

Richard, We appreciate your glowing review of our resort. Our team works diligently to ensure our guests have the best possible experience during their visit. We hope you plan on returning again in the near future! 

Christine's profile image
Christine 
a year ago

Business response:

Christine, We appreciate your feedback and are glad to hear about the great stay you had with us. We hope you return again soon. 

Henry's profile image
Henry 
a year ago

Good 

Business response:

Henry, We appreciate your feedback and are glad to hear about your great experience while visiting our resort. We hope you plan on returning again soon. 

Ryan's profile image
Ryan 
a year ago

Business response:

Thank you for your Outstanding Review! We look forward to having you stay with us in the future! 

Frequently asked questions about del Lago Resort & Casino

How is del Lago Resort & Casino rated?

del Lago Resort & Casino has a 4.2 star rating with 15,650 reviews. 

When is del Lago Resort & Casino open?

del Lago Resort & Casino is closed now. It will open at 8:00 a.m.