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del Lago Resort & Casino
- Casinos
- Waterloo, NY
About this business
This resort and casino offers headlining entertainment and endless gaming action! del Lago Resort and Casino delivers a world-class gaming experience in the quiet community of Waterloo in Upstate New York. Named as one of the Top 5 hotels in the country by USA Today and a AAA four-diamond property.
Location details
1133 NY-414, Waterloo, NY, 13165, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Christine, We appreciate your feedback and are glad you had an enjoyable stay. While a 4 out of 5 indicates a quality visit, we strive to earn the highest scores possible. We hope you will consider staying with us again in the near future so we may provide you with an even better experience.
Business response:
Abdul Razaq, We appreciate your feedback and are glad you had a great stay!
late checkout Price was good- rooms nice-really disappointed the front desk would not allow a late check out. everyone else in our group was allowed a noon check out and i was told you dont allow it on weekends,
Business response:
Jon, We appreciate you taking the time to share your feedback with us regarding your visit. We apologize for the miscommunication surrounding your late check-out request, and we will be sure to address this with our Front Desk staff.
Fun gambling and a comfortable nights sleep We enjoyed our stay. The beds are very comfortable, and the rooms were quite spacious, which was nice.
Business response:
Patricia,We're glad to hear you had an enjoyable visit to our resort. We hope you return again soon.
Business response:
Colleen, We're thankful to have received such positive feedback regarding your visit to our resort. Our team works diligently to ensure our guests have the best possible experience. We hope you return again soon.Warmly,
Business response:
Elaine, We appreciate your feedback, and are glad you had a great visit. We hope you return again soon.
Nice getaway from Rochester
Business response:
Kayvan,We appreciate your kind feedback about our resort. We are glad we were able to provide you a nice getaway from the big city. We hope to have you stay with us again soon!
Business response:
Carolyn, We're thrilled to hear you had a great visit to our resort. We hope you plan a future visit soon!
Date night We love to have a date night away here! Excellent food, entertainment, and the room is excellent!
Business response:
Eileen,We're pleased to hear you enjoyed so many aspects of our resort and casino, and that you chose to celebrate your special occasion with us! It is a great compliment when our guests tell us everything was excellent; this proves how hard our team works to provide an exceptional guest experience. We hope you visit us again soon!
Frequently asked questions about del Lago Resort & Casino
How is del Lago Resort & Casino rated?
del Lago Resort & Casino has a 4.5 star rating with 13,201 reviews.
When is del Lago Resort & Casino open?
del Lago Resort & Casino is open now. It will close tomorrow at 12:00 a.m.