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del Lago Resort & Casino
- Casinos
- Waterloo, NY
About this business
This resort and casino offers headlining entertainment and endless gaming action! del Lago Resort and Casino delivers a world-class gaming experience in the quiet community of Waterloo in Upstate New York. Named as one of the Top 5 hotels in the country by USA Today and a AAA four-diamond property.
Location details
1133 NY-414, Waterloo, NY, 13165, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very property lovely rooms
Business response:
Shekeithra, Your feedback is greatly appreciated. We're thrilled to have received a 5 out of 5 score. This score demonstrates how diligently our staff works to provide a great guest experience.
VERY friendly staff. Numerous told me good morning. I like that.
Business response:
James, We appreciate your feedback and are glad to hear you had a great stay. We are so glad that our team members provided friendly service. Our team strives for our guests to feel comfortable and safe during their stay. We hope you come back again soon!
Business response:
Thank you for your Outstanding Review! We look forward to having you again in the future!
Great Girls Weekend We had such a great time. Was a little disappointed that the buffet was not open.
Business response:
Heather, We appreciate you taking the time to share your feedback with us, and for celebrating your weekend away at our resort. We strive to provide the best possible amenities and service to our guests. While we apologize to hear about your disappointment regarding the lack of a buffet, we do hope you had an opportunity to enjoy one of our other food and beverage outlets. We hope you'll visit us at del Lago Resort and Casino- where winners come to play, again soon!
I loved the gym — what a gem!
Business response:
Kristi,We're so glad you had an opportunity to enjoy our fitness center. We strive to provide the highest quality facilities to make our guests feel as comfortable as possible. We hope you plan to visit our resort again soon, so we may provide you with another great experience!
Business response:
Cole, We appreciate you sharing your feedback with fellow guests. We strive for everyone who visits our resort to have the best possible service through world-class amenities, and superior service. It looks like we met your expectations, and we hope to have another opportunity to welcome you back again soon!
Business response:
Joanne, We sincerely appreciate your feedback, and are so glad we met the mark in all aspects to provide you with a great stay! We hope you return again soon.
Business response:
Charles, We sincerely appreciate your feedback, and are pleased to hear of your great stay. We hope you will return to our resort again soon!
Greatful Ive made reservations in the past, but this one was upgraded. Beautiful room. Great service. Great time.
Business response:
Gladys B,We sincerely appreciate your feedback, and we are thrilled about your great stay. We hope you return to our resort again soon, so you can have another great experience.
Frequently asked questions about del Lago Resort & Casino
How is del Lago Resort & Casino rated?
del Lago Resort & Casino has a 4.5 star rating with 13,201 reviews.
When is del Lago Resort & Casino open?
del Lago Resort & Casino is open now. It will close tomorrow at 12:00 a.m.