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del Lago Resort & Casino
- Casinos
- Waterloo, NY
About this business
This resort and casino offers headlining entertainment and endless gaming action! del Lago Resort and Casino delivers a world-class gaming experience in the quiet community of Waterloo in Upstate New York. Named as one of the Top 5 hotels in the country by USA Today and a AAA four-diamond property.
Location details
1133 NY-414, Waterloo, NY, 13165, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Charles, We sincerely appreciate your feedback, and are pleased to hear of your great stay. We hope you will return to our resort again soon!
Greatful Ive made reservations in the past, but this one was upgraded. Beautiful room. Great service. Great time.
Business response:
Gladys B,We sincerely appreciate your feedback, and we are thrilled about your great stay. We hope you return to our resort again soon, so you can have another great experience.
Our room was clean and very comfortable. Great amenities. The public restrooms on the casino floor were dirty.
Business response:
Nicole,We sincerely appreciate your feedback, and are thrilled to hear you found your Hotel room to be clean and comfortable, with great amenities. Your feedback regarding the restrooms on the casino floor will be shared with the appropriate departments as this condition does not meet our high standards of operation.
Business response:
Judy, It looks like you had a great experience while visiting our resort, and we appreciate you taking a moment out of your day to share this feedback with fellow guests. We hope you will visit our resort again, whether for the day, or to take advantage of our world class accommodations and service in the future.
Business response:
Jennifer, Your kind remarks are greatly appreciated. This positive feedback reinforces our team member's hard work and dedication to providing exemplary and world class service to our guests.
Business response:
Jennifer,We would like to thank you for staying with us! We are thrilled about your great experience, and that the hard work of our team was demonstrated in all aspects. If you are in the area again, we hope you'll return to our resort.
Plenty of parking. Check in is quick and easy. Nice size Room far enough from Casino so we didn’t hear any noise.
Business response:
Monika,We appreciate your feedback, and are glad you had a great stay. We hope you return again soon.
Business response:
Prabakar,Your feedback is appreciated. We hope you return again soon so we may provide you with an even better experience.
Nice
Business response:
James,We appreciate your feedback, and are glad you had a great stay. We hope you return again soon.
Frequently asked questions about del Lago Resort & Casino
How is del Lago Resort & Casino rated?
del Lago Resort & Casino has a 4.5 star rating with 13,203 reviews.
When is del Lago Resort & Casino open?
del Lago Resort & Casino is open now. It will close tomorrow at 12:00 a.m.