del Lago Resort & Casino's cover image
Claimed

This profile has been claimed by the business owner or representative.

del Lago Resort & Casino

4.2

About this business

Location details

1133 NY-414, Waterloo, NY, 13165, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 3:00 a.m.
Tue8:00 a.m. to 3:00 a.m.
Wed8:00 a.m. to 3:00 a.m.
Thu8:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.215,480 reviews
Select a rating
Christine's profile image
Christine 
a year ago

Business response:

Christine, We appreciate your feedback and are glad to hear you had a great stay. Your positive feedback validates our team's effort to cultivate the best possible guest experience. We hope you return again soon! 

Carolyn's profile image
Carolyn 
a year ago

Always a must stay when I visit NY 

Business response:

Carolyn, We appreciate your continued loyalty and patronage and look forward to future visits. 

Paula's profile image
Paula 
a year ago

Business response:

Paula, We appreciate your feedback and are glad to hear you enjoyed your visit. We hope you return again soon! 

Kimberly's profile image
Kimberly 
a year ago

Room Only concern was when got to room there was no towels in bathroom for shower. Told from desk and they dropped towels but no wash cloths. Love there accommodations and casino. 

Business response:

Kimberly, Your feedback is greatly appreciated. We regret to hear that there weren't towels stocked in the room for your arrival. We will share your feedback with Housekeeping to ensure our rooms are fully prepared for our guests. 

Gerry's profile image
Gerry 
a year ago

Business response:

Gerry, We appreciate you staying with us and hope you return again soon should your travels bring you to the area. 

Aneel's profile image
Aneel 
a year ago

Business response:

Aneel, We appreciate your feedback and are thrilled to hear about your great stay! We hope you return again soon! 

Annie's profile image
Annie 
a year ago

Business response:

Annie, We appreciate your feedback and are thrilled to hear about your great stay! We hope you return again soon! 

Dayna's profile image
Dayna 
a year ago

Room was beautiful, very comfortable, clean inside and out. The shower was great, nice ahower head, came with comfortable robes, very private feeling bathroom, would recommend 

Business response:

Dayna, We sincerely appreciate your feedback and are thrilled to hear about the great stay you had with us. Our team strives to provide excellent guest service and an exemplary experience. We appreciate your recommendation to fellow guests to stay at our resort. 

Courtney's profile image
Courtney 
a year ago

Business response:

Courtney, We appreciate your 4 out of 5 rating. While it seems we met the mark in many areas, there may still be areas where we can improve for future stays. We hope you return again soon! 

Frequently asked questions about del Lago Resort & Casino

How is del Lago Resort & Casino rated?

del Lago Resort & Casino has a 4.2 star rating with 15,480 reviews. 

When is del Lago Resort & Casino open?

del Lago Resort & Casino is open now. It will close tomorrow at 3:00 a.m.