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del Lago Resort & Casino

4.2

About this business

Location details

1133 NY-414, Waterloo, NY, 13165, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 3:00 a.m.
Tue8:00 a.m. to 3:00 a.m.
Wed8:00 a.m. to 3:00 a.m.
Thu8:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.216,655 reviews
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Armas's profile image
Armas 
2 years ago

Business response:

Thank you for such an outstanding review! We look forward to having you stay with us again in the future! 

Lisa's profile image
Lisa 
2 years ago

The only thing it was missing was a pool/hot tub. 

Business response:

Thank you for the Outstanding Review! We look forward to having you stay with us in the future! 

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Christine 
2 years ago

This hotel room was very nice! The beds were comfortable and the room was as well. The A/C wasn't too loud and the temperature in the room was just right. 

Business response:

Thank you for sharing your feedback with us. We are glad you enjoyed your stay. 

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Darrin 
2 years ago

The room was amazing. Casino very nice and clean. Staff mediocre. 

Business response:

Thank you for the Great Review! We apologize for any issues with our staff, we always look to provide you with the most Outstanding service possible. We look forward to having you stay with us in the future! 

Donna's profile image
Donna 
2 years ago

Safe and luxurious 

Business response:

Thank you for the Outstanding Review! We look forward to having you stay with us in the future! 

Matthew's profile image
Matthew 
2 years ago

It was great! 

David's profile image
David 
2 years ago

Great place to stay and enjoy 

Business response:

Thank you for the Outstanding Review! We look forward to having you stay with us in the future! 

Scott's profile image
Scott 
2 years ago

Business response:

Thank you for the Outstanding Review! We look forward to having you stay with us in the future! 

LuzGabriella's profile image
LuzGabriella 
2 years ago

It was a good time, but I have been here before and the cleanliness of the rooms and bathrooms has declined. We walked in to napkins and some other garbage on the ground in the bed area, bathroom wasn’t in the best shape either. For $400 a night, I expected a little more as far as cleanliness. 

Business response:

Thank you for your Review! We always look to satisfy our guests and apologize for your negative experience, we look forward to having you again with us! 

Frequently asked questions about del Lago Resort & Casino

How is del Lago Resort & Casino rated?

del Lago Resort & Casino has a 4.2 star rating with 16,655 reviews. 

When is del Lago Resort & Casino open?

del Lago Resort & Casino is closed now. It will open at 8:00 a.m.