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del Lago Resort & Casino

4.2

About this business

Location details

1133 NY-414, Waterloo, NY, 13165, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 3:00 a.m.
Tue8:00 a.m. to 3:00 a.m.
Wed8:00 a.m. to 3:00 a.m.
Thu8:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.216,657 reviews
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damon's profile image
damon 
2 years ago

Excellent stay Excellent hotel to stay at. The room was absolutely beautiful clean and very comfortable. Staff at the property is very nice and helpful. Really like the casino 

Business response:

Damon, We're thrilled to hear about your excellent stay. Our team puts forth a great effort to ensure that all guests enjoy all aspects of their Hotel stay. Cheers! 

Daniel's profile image
Daniel 
2 years ago

Business response:

Daniel, We appreciate your feedback and are glad to hear about the great stay you had with us. We hope you will return again soon! 

Heather's profile image
Heather 
2 years ago

Rooms are large and well decorated. Casino was quite large also. Had a great dinner at Sociale Cafe. Fairly close to the outlet shopping 

Business response:

Heather, We're glad to hear about your great visit to our resort and that you found our location convenient to the Waterloo Premium Outlets. We hope you return again soon. 

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Brenda 
2 years ago

We stay there all the time, love it!!! 

Business response:

Brenda, Your continued loyalty and patronage is always appreciated. Our team understands the importance of delivering the best possible experience for our guests. We look forward to continue visits and additional opportunities to provide great service! 

Michelle's profile image
Michelle 
2 years ago

I liked the free coffee, lol 

Business response:

Michelle,Your feedback is greatly appreciated and we're glad to hear you enjoyed the complimentary beverage stations offered on the gaming floor. We hope you return again soon. 

Linda's profile image
Linda 
2 years ago

Alexis at check in was awesome! The hotel is smoke free which we love, esp as a cancer survivor. 

Business response:

Linda, We appreciate your feedback about your Hotel stay and are elated to hear about your great check-in experience. Positive comments regarding team members is always uplifting and puts a smile on their face. We've shared your comments with the appropriate team member! Based on your great experience, we hope you choose to return again soon. 

Michael J.'s profile image
Michael J. 
2 years ago

Good time 

Business response:

Michael J., We appreciate your feedback and are glad to hear you had a good time. We hope you return again soon. 

Richard's profile image
Richard 
2 years ago

Classy. Very nice. Awesome rooms. 

Business response:

Richard, We appreciate your glowing review of our resort. Our team works diligently to ensure our guests have the best possible experience during their visit. We hope you plan on returning again in the near future! 

Christine's profile image
Christine 
2 years ago

Business response:

Christine, We appreciate your feedback and are glad to hear about the great stay you had with us. We hope you return again soon. 

Frequently asked questions about del Lago Resort & Casino

How is del Lago Resort & Casino rated?

del Lago Resort & Casino has a 4.2 star rating with 16,657 reviews. 

When is del Lago Resort & Casino open?

del Lago Resort & Casino is open now. It will close tomorrow at 12:00 a.m.