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del Lago Resort & Casino
- Casinos
- Waterloo, NY
About this business
Location details
1133 NY-414, Waterloo, NY, 13165, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 3:00 a.m. | |
| Tue | 8:00 a.m. to 3:00 a.m. | |
| Wed | 8:00 a.m. to 3:00 a.m. | |
| Thu | 8:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Emily, We appreciate your feedback and are glad to hear you enjoyed your visit. We hope you return again soon!
High quality everything! Staff, spa, restaurants, casino, rooms were all very modern and top notch! Can’t wait to go back!
Business response:
Lisa,We are elated to have received such positive feedback. Our team members strive to provide every guest who walks through our doors with a great experience, such as the one you had. We hope you return again soon.
Business response:
Patricia A.,We appreciate your feedback and are glad to hear you enjoyed your visit. We hope you return again soon!
Great stay!
Business response:
Claire, We appreciate your feedback and are glad to hear you enjoyed your visit. We hope you return again soon!
the hotel was great, very friendly. the casino not so much, they need new slot machines, very boring.
Business response:
Ted J.,We appreciate your feedback and are glad to hear you enjoyed your visit. We hope you return again soon!
We had a great time. Helpful, friendly staff
Business response:
Blanche,We appreciate your feedback and are glad to hear about the friendly and helpful encounters you had with our team members.
the hotel was good. The bathroom was nice. Beds comfortable. The room could have used a good dusting!
Business response:
Janice,We appreciate your feedback and are glad to hear about your overall positive experience. We hope you return again soon.
Casino is ok but very packed seats at games are limited
Business response:
Nancy, We appreciate your feedback. Our table games will operate based on demand and will fluctuate depending on the time of day and day of the week, relative to business volumes. We hope you'll return to our resort again in the future so we may have an opportunity to better serve you.
Couldn’t get through when dialing the room service phone number, had to contact front desk for help.
Business response:
Jodi, We appreciate your feedback. We would like to extend our apologies for the issues you had related with contacting room service, however, we're happy to hear how our Front Desk staff was able to rectify the issue. We hope you return again soon!
Frequently asked questions about del Lago Resort & Casino
How is del Lago Resort & Casino rated?
del Lago Resort & Casino has a 4.2 star rating with 16,655 reviews.
When is del Lago Resort & Casino open?
del Lago Resort & Casino is open now. It will close tomorrow at 12:00 a.m.