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del Lago Resort & Casino
- Casinos
- Waterloo, NY
About this business
This resort and casino offers headlining entertainment and endless gaming action! del Lago Resort and Casino delivers a world-class gaming experience in the quiet community of Waterloo in Upstate New York. Named as one of the Top 5 hotels in the country by USA Today and a AAA four-diamond property.
Location details
1133 NY-414, Waterloo, NY, 13165, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was a very nice stay. My room was located close to the elevator so I didn't have to walk too far. Also the restaurant by the elevators was very good this time. The last time I went for Valentine's Day it was terrible. There were onions in mine and my friends grilled ham and cheese sandwiches that we ordered and the fries were served very cold and soggy with grease. Much better this time though.
Business response:
Terry, We appreciate your feedback, and are glad to hear you had a better experience with Sociale this time around. We hope you'll return again in the near future.
The room gave an upscale feel, but could use some updating as far as painting and carpets.
Business response:
Karyn, We sincerely appreciate your feedback, and are glad to hear you enjoyed your stay.
Business response:
Rose, We appreciate your feedback, and hope you will visit us again soon!
Business response:
Glen, We appreciate your feedback and are thankful for the 10 out of 10 rating. We hope you'll visit us again soon so we may provide another great visit.
I liked that the staff was very nice, it was clean and bed was very comfy… will recommend!
Business response:
Denise, We are thrilled to hear our team members were welcoming and provided excellent guest service. We appreciate your recommendation for other guests to visit our resort.
Business response:
Anonymous, We sincerely appreciate your feedback, and are truly glad you had an enjoyable stay. We hope you'll visit our resort again should your travels bring you to Seneca County, New York!
Business response:
Kenneth, We appreciate your feedback, and are glad you had a great experience.
No buffet. Was expecting it
Business response:
Jim, We sincerely appreciate your feedback, it sounds like you had an enjoyable stay. While we don't offer a buffet, we hope you were still able to enjoy our other food and beverage outlets throughout our resort. We hope you'll visit us again soon should your travels bring you to Seneca County, New York!
We were here for a concert. It was very convenient to be able to stay where the show was! We did find out that we are very bad at slots, however. haha
Business response:
Jennifer,We appreciate your feedback, and are glad to hear you found the accommodations to be convenient for your traveling needs. We hope you visit us again in the near future.
Frequently asked questions about del Lago Resort & Casino
How is del Lago Resort & Casino rated?
del Lago Resort & Casino has a 4.5 star rating with 13,206 reviews.
When is del Lago Resort & Casino open?
del Lago Resort & Casino is open now. It will close tomorrow at 12:00 a.m.