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del Lago Resort & Casino

4.2

About this business

Location details

1133 NY-414, Waterloo, NY, 13165, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 3:00 a.m.
Tue8:00 a.m. to 3:00 a.m.
Wed8:00 a.m. to 3:00 a.m.
Thu8:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.216,659 reviews
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david's profile image
david 
2 years ago

very nice 

Business response:

David,Your feedback is greatly appreciated. We are glad you had a nice visit, and hope you have plans to return to our resort again soon. 

Terry's profile image
Terry 
2 years ago

Rooms where very spacious and modern. Large bathroom ans shower. Highly recommend. 

Business response:

Terry, Your feedback is truly appreciated. We are thankful of your recommendation for fellow guests to visit our resort. We look forward to a future visit! 

Luc's profile image
Luc 
2 years ago

tres bien 

Business response:

Luc,We appreciate your positive feedback as this validates our team member's efforts to provide the best possible guest experience.We hope you return again soon! 

Christine's profile image
Christine 
2 years ago

Business response:

Christine, We appreciate your feedback and are glad you had an enjoyable stay. While a 4 out of 5 indicates a quality visit, we strive to earn the highest scores possible. We hope you will consider staying with us again in the near future so we may provide you with an even better experience. 

Abdul Razaq's profile image
Abdul Razaq 
2 years ago

Business response:

Abdul Razaq, We appreciate your feedback and are glad you had a great stay! 

Jon's profile image
Jon 
2 years ago

late checkout Price was good- rooms nice-really disappointed the front desk would not allow a late check out. everyone else in our group was allowed a noon check out and i was told you dont allow it on weekends, 

Business response:

Jon, We appreciate you taking the time to share your feedback with us regarding your visit. We apologize for the miscommunication surrounding your late check-out request, and we will be sure to address this with our Front Desk staff. 

patricia's profile image
patricia 
2 years ago

Fun gambling and a comfortable nights sleep We enjoyed our stay. The beds are very comfortable, and the rooms were quite spacious, which was nice. 

Business response:

Patricia,We're glad to hear you had an enjoyable visit to our resort. We hope you return again soon. 

Colleen's profile image
Colleen 
2 years ago

Business response:

Colleen, We're thankful to have received such positive feedback regarding your visit to our resort. Our team works diligently to ensure our guests have the best possible experience. We hope you return again soon.Warmly, 

Will's profile image
Will 
2 years ago

Waitress had a bad day, sourpuss 

Business response:

Will, We appreciate your feedback, and apologize for any negative encounters you may have had with our team member during your meal. We will be sure to address your concerns to prevent this from happening moving forward 

Frequently asked questions about del Lago Resort & Casino

How is del Lago Resort & Casino rated?

del Lago Resort & Casino has a 4.2 star rating with 16,659 reviews. 

When is del Lago Resort & Casino open?

del Lago Resort & Casino is open now. It will close tomorrow at 12:00 a.m.