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del Lago Resort & Casino
- Casinos
- Waterloo, NY
About this business
Location details
1133 NY-414, Waterloo, NY, 13165, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 3:00 a.m. | |
| Tue | 8:00 a.m. to 3:00 a.m. | |
| Wed | 8:00 a.m. to 3:00 a.m. | |
| Thu | 8:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great hotel Super nice and clean. Good amenities for a low price
Business response:
Ryan, We appreciate your feedback, and are glad you found a great value in our accommodations. We hope you return to our resort again soon.
This trip was for work. Was exactly what I needed. All dining options are in the hotel casino and we're excellent. The rooms were safe clean and efficient.
Business response:
Lee, We're pleased to have provided clean and efficient accommodations. We hope you will visit us again in the future for a leisure trip.
The suites were huge! Like the stay overall
Business response:
Heta,We're glad you had an overall great stay, and appreciate you taking a moment to share your feedback.
Very property lovely rooms
Business response:
Shekeithra, Your feedback is greatly appreciated. We're thrilled to have received a 5 out of 5 score. This score demonstrates how diligently our staff works to provide a great guest experience.
VERY friendly staff. Numerous told me good morning. I like that.
Business response:
James, We appreciate your feedback and are glad to hear you had a great stay. We are so glad that our team members provided friendly service. Our team strives for our guests to feel comfortable and safe during their stay. We hope you come back again soon!
Business response:
Thank you for your Outstanding Review! We look forward to having you again in the future!
Great Girls Weekend We had such a great time. Was a little disappointed that the buffet was not open.
Business response:
Heather, We appreciate you taking the time to share your feedback with us, and for celebrating your weekend away at our resort. We strive to provide the best possible amenities and service to our guests. While we apologize to hear about your disappointment regarding the lack of a buffet, we do hope you had an opportunity to enjoy one of our other food and beverage outlets. We hope you'll visit us at del Lago Resort and Casino- where winners come to play, again soon!
I loved the gym — what a gem!
Business response:
Kristi,We're so glad you had an opportunity to enjoy our fitness center. We strive to provide the highest quality facilities to make our guests feel as comfortable as possible. We hope you plan to visit our resort again soon, so we may provide you with another great experience!
Limited dining for family with children
Business response:
Maria,We appreciate your feedback. We apologize about having limited dining for minors, and any inconvenience this may have caused during your stay. Unfortunately, due to New York State regulations, we aren't permitted to allow minors onto the gaming floor.
Frequently asked questions about del Lago Resort & Casino
How is del Lago Resort & Casino rated?
del Lago Resort & Casino has a 4.2 star rating with 16,659 reviews.
When is del Lago Resort & Casino open?
del Lago Resort & Casino is open now. It will close tomorrow at 12:00 a.m.