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del Lago Resort & Casino
- Casinos
- Waterloo, NY
About this business
This resort and casino offers headlining entertainment and endless gaming action! del Lago Resort and Casino delivers a world-class gaming experience in the quiet community of Waterloo in Upstate New York. Named as one of the Top 5 hotels in the country by USA Today and a AAA four-diamond property.
Location details
1133 NY-414, Waterloo, NY, 13165, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Michele, We appreciate your feedback!
This hotel was fantastic- the decor, comfortable bedding and amenities were great
Business response:
James, We appreciate your feedback and are glad to hear you had a great stay! We hope you return again soon.
Business response:
Toni, We appreciate your feedback!
Very friendly staff
Business response:
Domenic, We appreciate your feedback and are thrilled to hear that you encountered friendly staff. One of our pillars of operation is to provide exceptional guest service to everyone who walks through our doors, and we're glad to have accomplished this once again. We hope you return again soon!
Modern casino close from all directions. Went to another place last year further down the 90. Went for a relaxing night away and had what felt like 20 kids jumping around loudly til midnight. This place was quite and relaxing and alot cleaner and modern compared to the other casino.
Business response:
Anthony,We're thrilled to hear that we were able to provide relaxing, clean and quiet accommodations. We strive for excellence in our guest service operations and are thrilled to hear that we met the mark. We hope you will visit us again soon if you are ever in the area!
Business response:
Larissa,We're glad to hear about your stay at our resort and are glad we were able to meet your expectations. Guest satisfaction is critical to our operations.
It was good. The neighbors were loud, and there were some stains on the pillows.
Business response:
Valerie, We appreciate your feedback. We will be sure to address your concerns regarding the pillows in your Hotel room. We hope you will stay at our resort again in the future.
Stay and play is the way to go
Business response:
Katie, We're thrilled to hear about your great stay and appreciate your recommendation to fellow guests about staying at our resort. We look forward to hopeful future visits.
Very convenient to stay for the night when visiting the casino
Business response:
Danielle, We appreciate your feedback and are glad to hear that our accommodations met your needs and was convenient to accessing the casino floor. We hope you visit us again soon.
Frequently asked questions about del Lago Resort & Casino
How is del Lago Resort & Casino rated?
del Lago Resort & Casino has a 4.5 star rating with 12,980 reviews.
When is del Lago Resort & Casino open?
del Lago Resort & Casino is open now. It will close tomorrow at 12:00 a.m.