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del Lago Resort & Casino
- Casinos
- Waterloo, NY
About this business
This resort and casino offers headlining entertainment and endless gaming action! del Lago Resort and Casino delivers a world-class gaming experience in the quiet community of Waterloo in Upstate New York. Named as one of the Top 5 hotels in the country by USA Today and a AAA four-diamond property.
Location details
1133 NY-414, Waterloo, NY, 13165, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Joseph, We appreciate your feedback, and we are glad to hear about your great stay. We hope you return again soon.
Business response:
Michael, We appreciate your 4 out of 5 rating. We hope you visit our resort again in the future.
Great hotel Super nice and clean. Good amenities for a low price
Business response:
Ryan, We appreciate your feedback, and are glad you found a great value in our accommodations. We hope you return to our resort again soon.
Limited dining for family with children
Business response:
Maria,We appreciate your feedback. We apologize about having limited dining for minors, and any inconvenience this may have caused during your stay. Unfortunately, due to New York State regulations, we aren't permitted to allow minors onto the gaming floor.
This trip was for work. Was exactly what I needed. All dining options are in the hotel casino and we're excellent. The rooms were safe clean and efficient.
Business response:
Lee, We're pleased to have provided clean and efficient accommodations. We hope you will visit us again in the future for a leisure trip.
The suites were huge! Like the stay overall
Business response:
Heta,We're glad you had an overall great stay, and appreciate you taking a moment to share your feedback.
Very property lovely rooms
Business response:
Shekeithra, Your feedback is greatly appreciated. We're thrilled to have received a 5 out of 5 score. This score demonstrates how diligently our staff works to provide a great guest experience.
VERY friendly staff. Numerous told me good morning. I like that.
Business response:
James, We appreciate your feedback and are glad to hear you had a great stay. We are so glad that our team members provided friendly service. Our team strives for our guests to feel comfortable and safe during their stay. We hope you come back again soon!
Business response:
Thank you for your Outstanding Review! We look forward to having you again in the future!
Frequently asked questions about del Lago Resort & Casino
How is del Lago Resort & Casino rated?
del Lago Resort & Casino has a 4.5 star rating with 12,983 reviews.
When is del Lago Resort & Casino open?
del Lago Resort & Casino is open now. It will close tomorrow at 12:00 a.m.