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del Lago Resort & Casino
- Casinos
- Waterloo, NY
About this business
This resort and casino offers headlining entertainment and endless gaming action! del Lago Resort and Casino delivers a world-class gaming experience in the quiet community of Waterloo in Upstate New York. Named as one of the Top 5 hotels in the country by USA Today and a AAA four-diamond property.
Location details
1133 NY-414, Waterloo, NY, 13165, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was great property
Business response:
Adrian, We appreciate your feedback, and we are glad to hear you had a great visit! We look forward to future visits.
Our room was clean and the staff was accommodating.
Business response:
Joseph Gangi,We truly appreciate your feedback and we are so glad you had a great stay and that our staff was accommodating to your needs. We hope you return again soon.
Good place to stay
Business response:
Richard,We sincerely appreciate your feedback and recommendation of our resort. Our team works diligently to ensure our guests are provided with the best experience possible during their visit. We look forward to future visits.
Business response:
Wayne, We appreciate your feedback and are glad our team was able to meet your expectations. We truly hope to have you return again soon.
Probably one of the places to stay around upstate NY.
Business response:
Mark,We are thankful for your feedback and recommendation of resort to fellow travelers. We hope you plan to stay at our resort again in the future.
Business response:
Richard,We appreciate your feedback and we are so glad to hear you had a great stay worthy of a 5 out of 5 score. We don't take this feedback lightly as we are always striving for excellence! We hope you return again for continued great experiences at our resort.
The staff was welcoming and the property including the room was extremly clean. We loved our short stay
Business response:
Chelsey,We are thrilled to hear you encountered friendly team members during your visit with us! We hope to have you return again to our resort soon for another great experience.
Good, kind, and receptive staff. Service was excellent. Also the food and surrounding area was worthy of recognition.
Business response:
Chris, We are thrilled to hear that you encountered exceptional guest service, as this is one of our main pillars of operation. Providing great guest service is crucial to our operations as we want our guests to feel acknowledged and important. We hope you make plans to visit us again so we may continue to provide memorable experiences!
Business response:
Michele, While it looks like you had a satisfactory visit, a 3 out of 5 score indicates we have room to improve upon our operations as we strive for excellence. We truly hope you return again in the future so we can give you the best possible service and amenities.
Frequently asked questions about del Lago Resort & Casino
How is del Lago Resort & Casino rated?
del Lago Resort & Casino has a 4.5 star rating with 13,201 reviews.
When is del Lago Resort & Casino open?
del Lago Resort & Casino is open now. It will close tomorrow at 12:00 a.m.