del Lago Resort & Casino's cover image

This profile has been claimed by the business owner or representative.

del Lago Resort & Casino

4.2

About this business

Location details

1133 NY-414, Waterloo, NY, 13165, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 3:00 a.m.
Tue8:00 a.m. to 3:00 a.m.
Wed8:00 a.m. to 3:00 a.m.
Thu8:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.215,650 reviews
Select a rating
Emily Green's profile image
Emily Green 
a year ago

Such friendly staff 

Business response:

Emily Green, We appreciate your feedback and are so glad to hear how team members provided friendly guest service. We hope you visit again soon. 

John's profile image
John 
a year ago

Business response:

John,We appreciate your feedback and are glad to hear about your great experience while visiting our resort. We look forward to future visits. 

Margaret's profile image
Margaret 
a year ago

Traveling alone. Felt safe Dining options. Friendly staff Entertainment 

Business response:

Margaret, We appreciate your feedback and are glad to hear about your great experience while visiting our resort. We look forward to future visits. 

Ivia's profile image
Ivia 
a year ago

Business response:

Ivia,We appreciate your feedback and are glad to hear how you enjoyed your stay! 

Jessica's profile image
Jessica 
a year ago

Everything was great as soon as we walked in. Everyone was nice and the room was beautiful. I felt very safe in the hotel. 

Business response:

Jessica, Our team takes pride in providing exemplary guest service and we are thrilled to hear that we were able to provide you with a great experience from the very beginning until you departed. We're so glad you felt safe and comfortable, and we hope to welcome you back again soon. 

Tim's profile image
Tim 
a year ago

Clean Clean new rooms. Everything was very clean. All the lights on motion sensors was convenient. Bed and pillows were way too hard for my liking. 

Business response:

Tim, We appreciate your feedback and are happy to hear how we met your expectations. We hope you'll return again soon so we can provide an ever better experience worthy of a 10 out of 10 rating. 

paula's profile image
paula 
a year ago

Very nice good price 

Business response:

Paula,We're glad to hear how you enjoyed your stay and found a good value in our property. We hope you return again soon. 

Aliaksandr's profile image
Aliaksandr 
a year ago

Great 

Business response:

Aliaksandr,We appreciate your feedback! 

Chad's profile image
Chad 
a year ago

Seal in the toilet broken, so could hear water was leaking all night. 

Business response:

Chad, We appreciate your feedback and apologize for any inconvenience that may have been caused by the toilet running all night. We have notified our Maintenance team and hope you return again soon. 

Frequently asked questions about del Lago Resort & Casino

How is del Lago Resort & Casino rated?

del Lago Resort & Casino has a 4.2 star rating with 15,650 reviews. 

When is del Lago Resort & Casino open?

del Lago Resort & Casino is closed now. It will open at 8:00 a.m.