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del Lago Resort & Casino
- Casinos
- Waterloo, NY
About this business
This resort and casino offers headlining entertainment and endless gaming action! del Lago Resort and Casino delivers a world-class gaming experience in the quiet community of Waterloo in Upstate New York. Named as one of the Top 5 hotels in the country by USA Today and a AAA four-diamond property.
Location details
1133 NY-414, Waterloo, NY, 13165, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Luxurious room accomodations. Fabulous shower. Mattress and pillows superior! All at reasonable price!
Business response:
Greg, Your designation of us providing luxurious room accommodations is certainly eye-catching and greatly appreciated! Our team is dedicated to providing exceptional and world-class service that will ensure our guests want to visit over and over again!
Business response:
Thank you for your Outstanding Review! We look forward to having you stay with us in the future!
1st time here. Rooms seem nice. Lighting could be improved (dimmable). Slots were OK. Meals are reasonably priced. Selections are reasonable.
Business response:
Joseph,We appreciate your feedback and are glad to hear you had an enjoyable first visit to our resort. We look forward to future visits.
Business response:
Darlene, We're glad you had a great stay and hope you return again soon.
Business response:
Danny, We're glad we met your expectations during your stay and that you had a great visit. We hope you return again soon.
Our stay was awesome, we were only in town for a work meeting but we enjoyed the hotel amenities and the spa was amazing!
Business response:
Kristyn,Your feedback is greatly appreciated. We are glad you had a great time during your work trip and hope you make imminent plans to return for a leisure visit in the future!
Business response:
We appreciate your 8 out of 10 review and hope you plan to visit our resort again soon.
Business response:
Kolten, We appreciate your feedback and are glad you had an enjoyable visit. We hope you return again soon.
Business response:
Mark,We sincerely appreciate your feedback and apologize to hear you did not have the best possible visit to our resort. We understand the inconveniences our guests experienced during our systems outage on Thursday, October 12. I would like to ensure you that our team made the best of an extremely difficult situation and tried accommodating our guests in the best way possible. This was truly an anomaly and I hope you will consider giving us another opportunity in the future to better serve you so we may provide world class s... read more
Frequently asked questions about del Lago Resort & Casino
How is del Lago Resort & Casino rated?
del Lago Resort & Casino has a 4.5 star rating with 13,201 reviews.
When is del Lago Resort & Casino open?
del Lago Resort & Casino is open now. It will close tomorrow at 12:00 a.m.