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Derby City Gaming and Hotel
- Hotels
- Louisville, KY
About this business
Ready to enjoy even more of what you love at Derby City Gaming? You’re in luck—the all-new Derby City Gaming Hotel is now open! Proudly owned and operated by Churchill Downs, the stylish 123-room hotel features 14 corner suites and a luxurious Presidential VIP suite. Hit the jackpot on the newly expanded gaming floor with over 1,300 of the hottest games, including an outdoor smoking room and VIP gaming area. Remember to use your Players Card every time you wager to be eligible for promotions, bonus Free Play and other perks.... read more
Location details
4520 Poplar Level Rd, Louisville, KY, 40213, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Excellent hotel. Casino and food service area is very nice also. Beautiful, spacious hotel rooms.
Business response:
Dear Jay,Thank you so much for your wonderful review! We are thrilled to hear that you had such a fantastic experience during your stay at Derby City Gaming & Hotel. Ensuring our guests' happiness and satisfaction is always our goal, and we are delighted that you enjoyed our amenities and services. It's fantastic to know that you found everything to your liking. Providing a comfortable and enjoyable stay is what we strive for, and your kind words are truly appreciated by all of us here. We can't wait to welcome you back for ... read more
Loved it! Helpful staff, clean, felt very safe!
Business response:
Dear Kiera, thank you for sharing your feedback with us! We are thrilled to learn that you had a positive experience during your stay at Derby City Gaming & Hotel. At Derby City Gaming & Hotel, we strive to provide each guest with a memorable and enjoyable stay, and it's rewarding to know that we succeeded during your visit. We look forward to welcoming you back for another wonderful stay in the future. If there's anything more we can do to make your next visit even better, please feel free to let us know.
Beautiful hotel
Business response:
Dear Thomas,Thank you for taking the time to share your feedback with us. We are pleased to hear that you had a satisfactory stay at Derby City Gaming & Hotel. Your satisfaction is very important to us, and we appreciate your honest review. We are always looking for ways to improve our guests' experiences, so if there are any specific aspects of your stay that you feel could have been better, please feel free to let us know. Your input helps us to continually enhance our services and facilities for future guests. We hope to ... read more
Business response:
Dear Gabriella,Thank you for sharing your feedback with us! We are thrilled to hear that you had a positive experience during your stay at Derby City Gaming & Hotel. At Derby City Gaming & Hotel, we strive to provide each guest with a memorable and enjoyable stay, and it's rewarding to know that we succeeded during your visit. We look forward to welcoming you back for another wonderful stay in the future. If there's anything more we can do to make your next visit even better, please feel free to let us know.
It was close to our appointment. Did Not like that my grandchildren could not dine with us
Business response:
Dear Marketta,Thank you for taking the time to share your feedback with us. We are pleased to hear that you had a satisfactory stay at Derby City Gaming & Hotel. Your satisfaction is very important to us, and we appreciate your honest review. We sincerely apologize if our age restriction policy caused any inconvenience during your recent stay. We hope to have the opportunity to welcome you back for an even more enjoyable stay in the near future. Please don't hesitate to reach out if there is anything else we can assist you w... read more
Business response:
Dear Yeonggeun,Thank you so much for your wonderful ratings! We are thrilled to hear that you had such a fantastic experience during your stay at Derby City Gaming & Hotel. Ensuring our guests' happiness and satisfaction is always our goal, and we are delighted that you enjoyed our amenities and services. It's fantastic to know that you found everything to your liking. Providing a comfortable and enjoyable stay is what we strive for, and your kind words are truly appreciated by all of us here. We can't wait to welcome you ba... read more
Great Hotel Great new hotel. Casino is smoke free and the food is also great.
Business response:
Dear Herbert,Thank you so much for your glowing review! We are thrilled to hear that you enjoyed your comfortable stay with us at Derby City Gaming & Hotel. Ensuring our guests' comfort and satisfaction is always our top priority, and we are delighted that we could meet your expectations. It's fantastic to know that you found our offerings and accommodations to your liking. We strive to create a relaxing and enjoyable environment for all our guests, and your feedback reaffirms that we are on the right track. We hope to have ... read more
I liked absolutely everything about this property - everything.
Business response:
Dear Scott,Thank you so much for your wonderful review! We are thrilled to hear that you had such a fantastic experience during your stay at Derby City Gaming & Hotel. Ensuring our guests' happiness and satisfaction is always our goal, and we are delighted that you enjoyed our amenities and services. It's fantastic to know that you found everything to your liking. Providing a comfortable and enjoyable stay is what we strive for, and your kind words are truly appreciated by all of us here. We can't wait to welcome you back fo... read more
Last minute stay due to cancelled flight
Business response:
Dear Jodi,Thank you so much for your kind words and for taking the time to share your experience with us. We are delighted to hear that we could make your unexpected stay with us a pleasant one, despite the circumstances of your flight cancellation.At Derby City Gaming & Hotel, we strive to provide a comfortable and welcoming environment for all our guests, and it's heartwarming to know that our efforts made a difference during your stay. Should your travels bring you back to Louisville, KY, we would be thrilled to welcome y... read more
Frequently asked questions about Derby City Gaming and Hotel
How is Derby City Gaming and Hotel rated?
Derby City Gaming and Hotel has a 4.6 star rating with 5,225 reviews.
When is Derby City Gaming and Hotel open?
Derby City Gaming and Hotel is closed now. It will open on Monday at 9:00 a.m.